Program Director
AE StudioSalary not specified
Full Time
Expert & Leadership (9+ years)
Sr. Director, Technical Program Management (AI/ML) at Capital One
San Jose, California, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, FinTechIndustries
Requirements
- At least 9 years of experience in technical program management
- Bachelor's degree
- Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
- Experience building and leading a world-class team of technical program managers
- Preferred: 9+ years of experience designing and building data-intensive solutions using distributed computing
- Preferred: At least 2 years of experience with the full ML development lifecycle using modern technology in a business critical setting (building models, deploying models, setting up cloud infrastructure and/or data pipelines) and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc
- Preferred: 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
- Preferred: 5+ years experience building highly scalable mobile products & platforms
- Preferred: 5+ years of experience with Agile delivery
- Preferred: 5+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact
- Preferred: Experience in building systems & solutions within a highly regulated environment
Responsibilities
- Lead programs that deliver on critical business goals and build large scale products & platforms
- Build solid platforms on mobile and web surfaces that help Capital One customers have incredible experiences
- Work across Capital One’s various lines of businesses (like credit card, retail banking, auto finance) to build foundational blocks for delightful customer experiences
- Pave the way for an expanding TPM discipline within the team by leveraging industry knowledge and experience to teach the organization what a great TPM can achieve
- Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions
- Grow and develop a team of TPMs, while also building the foundations for the TPM practice
- Simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
- Focus on execution, follow-through, accountability, and results
- Collaborate cross-team across different functions, organizations, and reporting boundaries to get the job done
Skills
AI
ML
Technical Program Management
Scalable Platforms
Risk Mitigation
Mobile Platforms
Web Platforms
Leadership
Program Management
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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