Sr. Director, Professional Services, Europe (Remote)

United Kingdom

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, BiotechnologyIndustries

Requirements

Candidates must have extensive experience leading professional services organizations in Western Europe and a proven track record of building and scaling technical teams across multiple countries. A strong understanding of European market dynamics and business practices, demonstrated success in developing and maintaining strategic partnerships, and experience overseeing incident response, consulting, and technology implementation projects are required. The role also demands a track record of successful business case development and execution, strong public speaking and thought leadership capabilities, the ability to build and maintain cross-functional relationships, experience in developing and launching new service offerings, and strong business acumen and financial management skills.

Responsibilities

The Senior Director of Professional Services will lead and scale professional services operations across Europe, developing and executing strategic growth plans aligned with regional market opportunities. They will build and maintain strategic partnerships with Law Firms and Insurance providers, design and launch new service offerings tailored to European market needs, and lead multiple teams of technical professionals across incident response, consulting, and implementation services. The role involves partnering with Sales, Marketing, HR, and Finance to build and execute regional growth strategies, driving thought leadership initiatives through public speaking and industry engagement, and creating and maintaining a culture of excellence, professional development, and continuous improvement. Responsibilities also include developing and executing business cases for regional investment and expansion, and overseeing delivery quality and customer satisfaction across all service offerings.

Skills

Cybersecurity

AI-native platform

Incident Response

Consulting

Technology Implementation

Relationship Management

Strategic Leadership

Market Dynamics

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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