Sr. Director, Procurement at Gong.io

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, TechnologyIndustries

Requirements

12+ years of progressive procurement experience, with a minimum of 5 years in a leadership role within a high-growth SaaS or technology company
Proven experience sourcing SaaS applications and marketing/event services at scale
Expertise in procurement contract terms, compliance, and negotiation
Experience working directly with executives, including CFOs, GCs, CMOs, R&D and managing cross-functional stakeholder relationships
Demonstrated success implementing procurement technologies and driving process improvements
Familiarity with tools ZIP and NetSuite is weighted heavily
Deep knowledge of spend analysis, vendor risk management, and procurement performance metrics
Strong leadership and team development capabilities across global teams and time zones
Bachelor’s degree in Business, Finance, Supply Chain, or a related field required; MBA is a plus
Ability to influence others with executive level communication and presentation skills
Strong team player with good interpersonal skills and a track record of successfully working with cross-functional business stakeholders
Strong supervisory and leadership skills with the ability to effectively lead, develop and enable career growth opportunities

Responsibilities

Assist current sourcing team to define and execute procurement strategies, particularly in core spend areas including SaaS/software licenses, cloud services, and high-profile marketing events (e.g., conferences, branded activations, media production)
Drive alignment between procurement objectives and company-wide growth and financial targets
Act as a key business partner cross-functionally, ensuring procurement provides the right level of influence in decision-making and planning
Continual focus on streamlining procurement touchpoints including budget and business case approvals, contract negotiations, data privacy/security and legal reviews
Develop, manage and track metrics and performance KPIs
Enhance procurement processes using tools such as ZIP, NetSuite, AI, and data analytics, or other procurement systems
Champion continuous improvement and implement best practices for strategic sourcing, vendor evaluation, and process automation
Lead and mentor a team of senior sourcing managers, dedicated and knowledgeable procurement system administrators covering multiple categories and geographies
Continue the building of a culture of accountability, trust and learning through coaching and goal setting

Skills

Key technologies and capabilities for this role

Procurement StrategySourcingContract NegotiationSupplier ManagementSaaS ProcurementCloud ServicesMarketing EventsData PrivacyLegal ReviewsExecutive CommunicationCross-functional CollaborationBudget Approval

Questions & Answers

Common questions about this position

What salary can I expect for the Sr. Director, Procurement role?

This information is not specified in the job description.

Is this Sr. Director, Procurement position remote or office-based?

This information is not specified in the job description.

What experience and skills are required for this procurement leadership role?

Candidates need 12+ years of progressive procurement experience, including at least 5 years in a leadership role within a high-growth SaaS or technology company, plus proven experience sourcing SaaS applications. Key skills include executive-level communication, strong interpersonal abilities, and expertise in procurement tools like ZIP and NetSuite.

What is the team structure like for the procurement role at Gong?

The role involves leading and mentoring a team of senior sourcing managers and dedicated procurement system administrators covering multiple categories and geographies.

What kind of company culture does Gong promote in procurement?

Gong emphasizes a culture of accountability, trust, and learning through coaching and goal setting, with a focus on customer service, responsiveness, collaboration, and cross-functional partnerships.

Gong.io

Revenue intelligence platform for customer interactions

About Gong.io

Gong provides a platform focused on revenue intelligence, which helps businesses capture and analyze customer interactions. The platform uses artificial intelligence to integrate various customer communications into one system, allowing companies to gain insights that inform their decision-making and enhance revenue growth. Gong caters to a wide array of clients, including sales, marketing, and customer success teams across different industries. Its subscription-based model allows organizations to pay for access to the platform, with pricing tiers based on user count and desired features. The main goal of Gong is to support businesses in optimizing their go-to-market strategies by delivering actionable insights derived from customer data.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$570.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Mental health support resources

Weekly wellness events

Work from home stipend

Generous vacation days

Quarterly recharge company shutdowns

Parental leave

Employee equity

Retirement savings & financial coaches

Commuter & parking benefits

Training & learning programs

Monthly lunch & learns

Mentor & buddy programs

Risks

Increased competition from Highspot and Seismic may pressure Gong's market share.

Rapid market growth could attract new entrants, impacting Gong's growth trajectory.

Challenges in measuring AI success may affect customer retention and acquisition.

Differentiation

Gong's platform integrates all customer interactions into a single system for better insights.

The company uses proprietary AI to analyze customer interactions, enhancing decision-making.

Gong's subscription model offers tiered access based on user numbers and functionality.

Upsides

Gong's integration with ChurnZero enhances customer success management with AI-driven insights.

The company's inclusion in Forbes Cloud 100 highlights its market leadership and innovation.

Gong's 'Ask Anything' solution boosts win rates by 26%, enhancing revenue team efficiency.

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