Sr. Design Engineer, Design Systems at Dialpad

Argentina

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, CommunicationsIndustries

Requirements

Thrives at the intersection of design, front-end engineering, AI, and rapid experimentation
Strong design sensibilities and hands-on technical fluency
Ability to move seamlessly between Figma, the browser, and AI tooling
Experience prototyping production-quality prototypes with real interactivity, data, and states
Proficiency using modern front-end frameworks and design systems like Dialtone
Ability to integrate real AI systems into user flows
Experience building scalable frameworks that accelerate design solutions
Front-end engineering experience characterized as “front of the front-end.”
Subject matter expertise in front-end design and engineering (style, components, patterns)
Rigor in optimizing for accessibility, maintainability, and performance

Responsibilities

Oversee the front-end design strategy of the Design System (Dialtone) – style, components, and patterns
Lead through design, influencing how Dialtone and the design system team mature for large, high-visibility initiatives and team contributions
Advance and scale a design-focused prototyping practice to explore feasibility, evaluate emerging AI capabilities, and AI design patterns
Rapidly build functional prototypes that inform product direction
Design and build tooling (internal utilities, plugins, scripts) that supports product designers, researchers, and engineers to accelerate iteration and experimentation
Prototype and validate new interaction models for AI-powered workflows, leveraging technologies like Model Context Protocol (MCP), modern front-end frameworks, LLM APIs, and generative AI services
Ensure quality and performance in everything built, with accessibility, maintainability, and performance as first-class concerns
Act as a guardian of consistency, championing reusable components

Skills

Key technologies and capabilities for this role

Design SystemsFront-end EngineeringAIPrototypingUI DesignRapid ExperimentationReactJavaScriptDesign Tools

Questions & Answers

Common questions about this position

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What skills are required for the Senior Design Engineer role?

The role requires strong design sensibilities, hands-on technical fluency, proficiency in Figma, front-end engineering with modern frameworks, experience with the Dialtone design system, and ability to integrate AI systems into user flows.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Dialpad?

Dialpad has a collaborative team environment focused on making customers successful, thriving on continuous evolution with AI, and values employees who are Scrappy, Curious, Optimistic, Persistent, and Empathetic.

What makes a strong candidate for this Senior Design Engineer position?

A strong candidate thrives at the intersection of design, front-end engineering, AI, and rapid experimentation, with senior-level expertise in front-end design strategy, particularly 'front of the front-end,' and the ability to lead through design while influencing the Dialtone design system.

Dialpad

AI platform for customer engagement and collaboration

About Dialpad

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its key features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction (CSAT) scores to forecast client satisfaction. This platform serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model. Dialpad distinguishes itself from competitors through its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs like The Huddle Lab for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Dialpad's goal is to leverage AI to improve customer service and sales effectiveness.

San Ramon, CaliforniaHeadquarters

2011Year Founded

$437.7MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

Risks

Emerging AI-driven platforms could erode Dialpad's market share.

Integration challenges from Surfboard acquisition may disrupt operations.

Rapid AI advancements could render Dialpad's offerings obsolete if not updated.

Differentiation

Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.

Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.

Dialpad's continuous innovation and fast feature releases set it apart from competitors.

Upsides

Dialpad's acquisition of Surfboard enhances its workforce management capabilities.

Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's credibility.

Launch of business-specific AI models provides a competitive edge in sales conversations.

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