Sr Commercial Lines Account Manager at Acrisure

Sioux Falls, South Dakota, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, FintechIndustries

Requirements

Subject matter expertise in client services, insurance processing, and customer experience delivery
Current Insurance License in Property & Casualty and/or Health & Life for the state in which your agency office is located

Responsibilities

Leverage knowledge and expertise in client services, insurance processing, and customer experience
Assist Producers and Account Executives with client service commitments
Ensure service standards are met, trends are identified, and process improvements are implemented on the team
Function as the day-to-day customer contact, troubleshooting issues and helping clients make well-informed decisions
Manage the new business and renewal process, as well as oversee day-to-day client changes
Be accountable for client service delivery through high and/or increased client retention, rounding of accounts, referrals, and uneventful renewals
Ensure pre-renewal information is sent out within service standards and follow up with clients and insurance markets for timely responses on pre-renewal information and quotes
Manage renewal marketing plan (if any) with Producers and Service Teams, ensuring team awareness and execution
Create accurate proposals/deliverables for Producers and Service Teams to use at client renewal meetings
Review quotes for accuracy against supporting documents
Negotiate additional coverage/price with the underwriter
Quickly and accurately complete the renewal bind processes and checklist, ensuring all aspects are completed and documented
Ensure files are accurately documented to minimize E&O exposure and enable quick responses to client requests

Skills

Commercial Lines Insurance

Trucking Insurance

Client Services

Insurance Processing

Renewal Management

Account Rounding

Quote Review

Underwriter Negotiation

Proposal Creation

Bind Processing

Client Retention

Acrisure

Insurance broker specializing in risk management

About Acrisure

Acrisure provides insurance and risk management services through a network of independent insurance agencies known as Agency Partners. This model allows Acrisure to offer tailored solutions to a diverse clientele, including business owners and institutions in sectors like agriculture, arts, and waste management. The Agency Partners maintain local relationships while leveraging Acrisure's global resources, ensuring personalized service. The company generates revenue by earning commissions and fees from insurance policies sold through its partners, fostering a mutually beneficial relationship. Acrisure's goal is to combine local expertise with global capabilities to deliver high-quality insurance solutions.

Grand Rapids, MichiganHeadquarters

2005Year Founded

$19.5MTotal Funding

DEBTCompany Stage

Financial ServicesIndustries

1,001-5,000Employees

Risks

Increased competition from fintech firms may challenge Acrisure's market share.

Rapid expansion could lead to integration risks and cultural clashes.

Strategic alliances may result in conflicts of interest or operational inefficiencies.

Differentiation

Acrisure's unique model leverages a global network of independent Agency Partners.

The company combines local expertise with global resources for tailored client solutions.

Acrisure's rapid growth is driven by strategic partnerships and innovative insurance products.

Upsides

Acrisure's expansion into new markets like Bermuda strengthens its global presence.

The appointment of industry veterans enhances Acrisure's leadership and growth potential.

Winning 'Broker of the Year' boosts Acrisure's reputation and client trust.

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