[Remote] Sr. Business System Analyst (BSA III) at Thermo Fisher Scientific

India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Life Sciences, Clinical Research, BiotechnologyIndustries

Requirements

Bachelor’s or Master’s degree in Computer Science
5+ years’ experience working in a Salesforce software development environment, with at least 4 years directly involved in leading small to medium requirement gathering initiatives, or equivalent combination of education, training, and experience
Salesforce certifications (Administrator, Business Analyst, Salesforce Administrator preferred)
Understanding of data privacy regulations, and multi-stakeholder coordination (manufacturer, pharmacy, call center, prescriber, patient)
Demonstrable understanding of regulated environments (GxP, 21 CFR Part 11, HIPAA) and experience working in Agile frameworks
REMS (Risk Evaluation and Mitigation Strategies) experience is preferred
Domain Expertise: Health care proven ability is preferred
Salesforce Skills: Health Cloud or Life Sciences Cloud experience is preferred
Understanding of Objects, Flows, Process Builder, Lightning Pages, Data Model, Integrations, and Field Audit Trail / Compliance configurations
Knowledge about AppExchange products

Responsibilities

Capture, analyze, and document business requirements, functional specifications, and process flows for REMS programs on Salesforce Health Cloud or Life Sciences Cloud
Translate sophisticated regulatory workflows (Prescriber, Pharmacy, Patient, AR, Call Center, etc.) into Salesforce capabilities
Facilitate workshops with multi-functional team members (IT, QA/Validation, and Business Teams)
Create user stories, acceptance criteria, and use case diagrams aligned to Agile sprints
Support development and QA teams during design, build, and testing phases (SIT, UAT, and PQ)
Partner with validation and compliance teams to ensure work meets GxP and audit requirements
Collaborate with Product Owner and Scrum Master to prioritize backlog, refine epics/stories, and ensure traceability across Jira, TestRail, and Confluence
Contribute to URS/FRS, SOP documentation, and RACI matrices for validated systems
Assist with data migration mappings, integrations (Mulesoft, SFTP, AWS, etc.), and change control impact assessments (CREQ/CSVC)
Participate in sprint planning, retrospectives, and daily stand-ups as part of the Agile cadence

Skills

Key technologies and capabilities for this role

SalesforceHealth CloudLife Sciences CloudBusiness AnalysisRequirements GatheringFunctional SpecificationsProcess FlowsREMSRegulatory WorkflowsWorkshopsProject Management

Questions & Answers

Common questions about this position

What education and experience are required for this Sr. Business System Analyst role?

A Bachelor’s or Master’s degree in Computer Science is required, along with previous experience equivalent to 5+ years working in a Salesforce software environment.

Is this position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the team environment look like at Thermo Fisher Scientific?

The role involves joining a Global IT Organization surrounded by hard-working and driven individuals, collaborating closely with global multi-functional teams including IT, QA/Validation, Business Teams, Product Owners, and Scrum Masters in an Agile environment.

What makes a strong candidate for this Sr. Business System Analyst position?

Strong candidates will have 5+ years of Salesforce experience, particularly with Health Cloud or Life Sciences Cloud, expertise in translating regulatory workflows into Salesforce capabilities, and proficiency in Agile practices including user stories, Jira, and facilitating workshops.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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