Senior Fraud Risk Manager
Earnest$180,000 - $217,000/year
Full Time
Senior (5 to 8 years), Junior (1 to 2 years)
Sr. Business Manager - Retail Fraud Strategy and Analytics at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, Retail BankingIndustries
Requirements
- Strategic and analytical skills to address major company challenges
- Ability to lead and collaborate with world-class professionals, including business analysts, Data Scientists, Digital Product Owners, Engineers, and Operations leaders
- Passion for problem-solving and curiosity about fraud trends to stay ahead of fraudsters
- Energized by high-intensity settings to combat fraud and develop forward-looking strategies
- Comfortable working with diverse peers, asking questions, and collaborating on complex, high-impact problems
- Expertise in crafting written documents articulating strategy for all levels and delivering compelling verbal presentations
- Broad accountability mindset focused on doing the right thing for customers and shareholders
- Experience managing a critical P&L to deliver tangible business results
- Ownership mindset with potential P&L accountability for a business segment
- Strategic planning skills with a 1-6 month horizon
- Leadership experience managing and developing a team of analysts, including coaching and mentoring
Responsibilities
- Lead a team of business analysts within Customer Protection to combat fraud daily
- Test and deliver capabilities to address future fraud attacks
- Play a critical role in technology and customer migration planning/execution for Capital One and Discover integration
- Manage a critical P&L to deliver tangible business results
- Own and execute a strategy to turn vision into reality
- Serve as an analytical leader seeking new and critical insights
- Act as a crucial partner in the bank’s larger digital journey
- Communicate with and influence priorities of partner teams and senior leaders
- Empower and coach direct reports to achieve professional goals
- Develop business strategies driving growth, profitability, and competitive success amid shifting consumer/regulatory behavior
- Provide strategic leadership and business ownership
- Develop and implement new product and pricing strategies for lending products; lead product-level modeling/analytics
- Lead direct-to-consumer marketing efforts and strategic intent for distributed products; build targeted insights for customer experiences and go-to-market strategies
- Drive credit risk improvements by connecting trends to historical behavior, creating risk models, and testing hypotheses
- Coordinate across lines of business to manage delivery, build requirements, and execute product strategy; oversee multiple projects/programs
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment opportunity.
What is the work arrangement or location policy for this role?
This information is not specified in the job description.
What key skills are required for the Senior Business Manager role?
The role requires strategic and analytical skills, problem-solving curiosity, expertise in crafting written documents and verbal presentations, leadership in managing and coaching teams, and an ownership mindset with P&L accountability.
What is the company culture like for this position?
The culture is collaborative, valuing insight, encouraging new responsibility, promoting continuous learning, and rewarding innovation, with a high-intensity environment focused on combating fraud through teamwork with diverse peers.
What makes a strong candidate for this role?
Strong candidates demonstrate strategic leadership, business ownership with P&L accountability, analytical prowess, effective communication to influence senior leaders, and the ability to empower and coach teams.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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