[Remote] Sr. AWS Developer at NeuraFlash

Alberta, Alberta, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Cloud Computing, Customer Relationship Management (CRM), Software DevelopmentIndustries

Requirements

Candidates must have a strong development background and be proficient in Python or Javascript. They should understand core AWS services, apply best practices for security and scalability, and have experience with hands-on programming in languages like Python, Java, C#, .NET, or Node.js. Experience building integrations across multiple systems using REST APIs, knowledge of JSON format, strong troubleshooting and debugging skills, and experience with Cloudformation, Lambda Integrations, CI/CD, or Infrastructure as Code are also required. Familiarity with WFM, CRM, contact center solutions, communications protocols and APIs like WebRTC and SIP, Contact Flow implementation, Lex integration, contact center routing, other contact center platforms, and Salesforce Service Cloud are considered advantageous. Relevant AWS and Salesforce certifications are a plus.

Responsibilities

The Sr. AWS Developer will execute and implement complex solution designs using AWS-optimized architectures at enterprise scale, focusing on delivering solutions for contact centers, specifically leveraging Amazon Connect. They will work closely with a Solution Architect to deliver contact center solutions, provide technical advisory support during business process reviews, and offer technical details and solutions for functional User Stories. Responsibilities include configuring Salesforce Service Cloud Voice and Amazon Connect solutions, hands-on development of Solution Designs using best practices, leading development teams in task distribution and code reviews, delivering technical end-user training and documentation, and taking the lead technical role on enterprise-level projects with minimal direction.

Skills

AWS

Python

Javascript

Amazon Connect

Security

Scalability

Solution Design

Contact Centers

Generative AI

AI Agents

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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