Senior Product Marketing Manager | HR products
DeelSalary not specified
Full Time
Senior (5 to 8 years)
Sr. Associate, Product Management - Strategic Intelligence at Capital One
McLean, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- Proven track record of success in putting structure in place to manage digital products in a dynamic, complex environment
- Technical aptitude
- Attention to detail
- Passion for customer experience
- Ability to adapt to an agile environment
- Excellent communication and collaboration skills for partnering with stakeholders at all levels
- Focused, proactive, organized, and creative professional who excels in a team environment
- Proficiency in five key areas: Human Centered (define clear problem statements, understand iterative software delivery, thin-slice MVP grooming, leverage customer insights for priorities and roadmap, advocate for stakeholder alignment on acceptance criteria, obsess over UX/UI patterns for omni-channel experiences)
- Business Focused (own and prioritize near-term product roadmap, identify leverage points in complex problems, utilize data for success metrics, balanced judgment on risks)
- Technology Driven (understand and leverage technology and architecture vision, partner with tech team on design decisions, share strategy/roadmap with tech partners, lead/facilitate agile ceremonies)
- Integrated Problem Solving (develop/champion bold vision, build frameworks for complex decision making)
- Transformational Leadership (develop/communicate 6-month vision to stakeholders, build external relationships for influence, contribute to team culture/recruiting/mentoring)
Responsibilities
- Manage a portfolio of dynamic Voice of Customer feedback products, driving new builds and enhancements to existing capabilities
- Use problem solving and influencing skills to ensure product results
Skills
Product Management
Customer Experience Management
UX/UI
Agile Methodology
MVP Grooming
Roadmap Development
Stakeholder Management
Customer Insights
Iterative Software Delivery
Voice of Customer
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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