Sr Associate Content Curator at Workday

Costa Rica

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, HR Tech, SaaSIndustries

Requirements

Passion for simplicity and the belief that information should be easy to navigate, easy to search, and easy to consume
Experienced content curator (implied by role level and responsibilities)

Responsibilities

Curate and publish content to engage community members, including articles, blog posts, FAQs, product updates, knowledge articles and other relevant materials
Create and manage content workflows within AEM or Drupal, ensuring timely publication, consistency, and alignment with community and business needs
Maintain content governance and ensure brand consistency, tone, and style across all published materials
Collaborate with the information architect, subject matter experts, and stakeholders to ensure content relevancy, consistency, and quality across content areas and taxonomy
Monitor content performance within the community, using insights from analytics tools to improve and optimize the content strategy
Manage content calendars for the community, ensuring a steady flow of fresh, relevant content for members
Assist in content strategy discussions by identifying trends and gaps in the content that can improve community engagement and customer satisfaction

Skills

Key technologies and capabilities for this role

Content CurationCustomer ExperienceCommunity ManagementDigital PlatformsKnowledge ManagementOperationsStrategy

Questions & Answers

Common questions about this position

What is the team structure for the Community Content Operations organization?

The global team is composed of ~10 workmates located in Costa Rica, the US, and Canada.

What is the company culture like at Workday?

The culture is rooted in integrity, empathy, and shared enthusiasm, with a commitment to fun as one of the core values. The team thrives in a collaborative environment, loves bringing content excellence to customers, and is committed to continuous learning.

What are the main responsibilities of the Sr Associate Content Curator role?

The role involves curating and publishing content to engage community members, including articles, blog posts, FAQs, product updates, knowledge articles, and other relevant materials.

Is this a remote position, and where is the team located?

The team is global with workmates located in Costa Rica, the US, and Canada, but specific remote or location policies are not detailed.

What kind of candidate is Workday looking for?

Workday seeks curious minds and courageous collaborators who bring sun-drenched optimism and drive, along with a commitment to continuous learning and improving in a collaborative environment.

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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