Sr Analyst II Data Engineering

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology, IT ServicesIndustries

Requirements

Candidates should possess 6+ years of Linux technical experience and 8+ years of total IT experience, with an engineering or IT academic background. They must demonstrate advanced troubleshooting skills on Linux OS and applications, and be capable of working in a 24x7 environment. Strong communication skills, both written and verbal, are essential, along with knowledge of Linux distributions such as RHEL 8 & 9, and familiarity with protocols like DNS, HTTP, LDAP, SMTP, and SNMP. Additional Linux certifications, such as RHCE and RHCA, are considered an advantage.

Responsibilities

The Sr Analyst II Data Engineering will carry out advanced troubleshooting on Linux OS and applications, providing technical support to clients via email and phone. They will be responsible for maintaining the uptime of client projects, ensuring ticket closure according to SLAs, and escalating issues as needed. This role involves shift reporting, change request management, OS patching and upgrades, monitoring and managing agents like Deep Security and BMC TSA/TSOM, and proactively maintaining Linux infrastructure for 24x7x365 uptime. Furthermore, the position requires fault finding, analysis of logging information, performance monitoring, capacity planning, and collaboration with other teams to develop automation strategies and deployment processes, as well as participation in project work and driving initiatives.

Skills

Linux OS

Troubleshooting

Technical Support

Communication

SLA Management

Ticketing Systems

OS Patching

OS Upgrades

Deep Security

SIEM

BMC TSA/TSOM

Commvault

Vendor Management

Server Installation

Scripting

System Monitoring

Capacity Planning

Software Upgrades

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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