Sr Advisory Solution Architect

Santa Clara, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial IntelligenceIndustries

Requirements

Candidates must have 8+ years of experience in technical sales, pre-sales, solution architecture, or similar roles, with significant experience working with technology partners. A strong understanding of cloud platform architecture, including SaaS, PaaS, automation, and multi-tenancy, is required, along with proven ability to guide partners through complex solution designs and business strategy discussions. Deep curiosity and interest in AI technologies and emerging trends are essential, as is clear communication ability to engage at the CxO level. Industry experience in Financial Services, Healthcare, Manufacturing, or Public Sector is a plus. Preferred qualifications include expertise in AI and automation, ServiceNow platform development experience, Design Thinking training or certification, ServiceNow certifications, and a business development background. Familiarity with alternative cloud or enterprise software platforms is also a plus.

Responsibilities

The Solution Architect will co-create offerings with strategic partners, design and guide AI-infused ServiceNow solutions to address business challenges, and apply an AI-first mindset in all partner engagements. They will provide expert guidance on the ServiceNow platform, drive conversations around market positioning and AI leverage, and facilitate human-centered design workshops with partners. Responsibilities also include supporting partners in defining AI-enhanced go-to-market strategies and technical goals, guiding partners in embedding AI into their ServiceNow offerings, and collaborating with the ServiceNow field to advocate for innovative, AI-enabled partner solutions.

Skills

Solution Architecture

ServiceNow Platform

Design Thinking

Technical Leadership

Strategic Planning

Cloud Computing

Customer Engagement

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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