Customer Service Representative
Beyond FinanceSalary not specified
Full Time
Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- Minimum secondary education
- Minimum 1 year of experience in banking and desire to develop in this sector
- Values contact with people and long-term relationships based on trust
- Sets ambitious goals and feels comfortable knowing what they are striving for
- Likes to work both individually and in a team to achieve jointly set goals
- Nice to have:
- Communicative English skills enabling contact with foreign clients and assistance in selecting appropriate banking products
- Category B driving license
Responsibilities
- Supporting clients in selecting the best banking products and services
- Ensuring professional service and the best experiences related to visiting the branch
- Offering and promoting banking products
- Realizing individual and team sales tasks, for which monthly premiums are awarded at an attractive level
- Telephone and direct contact with clients
- Building long-term relationships with bank clients and acquiring new ones
- Daily handling of cash transactions (in cash branches) and non-cash transactions
- Working in accordance with applicable procedures and quality standards
Skills
Customer Service
Banking
Sales Promotion
Client Relationship Management
Product Recommendation
Teamwork
English Communication
Santander
Provides banking, investment, and insurance services
About Santander
Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.
Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition
Risks
ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.
Differentiation
Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.
Upsides
Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.
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