specjalista(-ka) relacji z klientem at Santander

Kościan, Greater Poland Voivodeship, Poland

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Bankowość, FinanseIndustries

Requirements

Minimum secondary education
Minimum 1 year of experience in banking and desire to develop in this sector
Value contact with people and long-term relationships based on trust
Set ambitious goals and feel good knowing what you are striving for
Like to act both individually and in a team to achieve common goals
Nice to have
Communicative English skills enabling contact with foreign clients and assistance in selecting appropriate banking products
Category B driving license

Responsibilities

Supporting clients in selecting the best banking products and services
Ensuring professional service and the best experiences related to visiting the branch
Offering and promoting banking products
Realizing individual and team sales tasks, for which monthly attractive premiums are awarded
Telephone and direct contact with clients
Building long-term relationships with bank clients and acquiring new ones
Daily handling of cash transactions (in cash branches) and non-cash transactions
Working in accordance with applicable procedures and quality standards

Skills

Key technologies and capabilities for this role

obsługa klientasprzedaż produktów bankowychrelacje z klientamipraca zespołowajęzyk angielski komunikatywnyprawo jazdy kat. B

Questions & Answers

Common questions about this position

What employment contract and duration can I expect?

The position offers an employment contract (umowa o pracę) initially for 7 months, with the possibility of an indefinite contract after the onboarding period.

Is this role remote or office-based, and where is the location?

This is a stationary (on-site) position in the branch in Kościan at al. Kościuszki 2.

What are the key requirements to apply for this customer relations specialist role?

You need minimum secondary education, at least one year of experience in banking, a passion for building long-term client relationships based on trust, ambition to set and achieve goals, and the ability to work both individually and in a team.

What benefits does Santander offer for this position?

Benefits include life insurance, private medical care with Medicover (option for dental package), employee banking products and loans, cafeteria system with points for activities like vacations or childcare subsidies, Multisport card, and wellbeing activities such as interest clubs and webinars.

What makes a strong candidate for this customer relations role at Santander?

Strong candidates have at least one year of banking experience, value building trust-based client relationships, are goal-oriented, enjoy teamwork, and preferably have communicative English skills and a category B driver's license.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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