Specialty Operations Pharmacy Technician 3

Employment Type: Full-time

Position Overview

Become a part of our caring community and help us put health first. The Specialty Operations Pharmacy Technician 3 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty REMs medications such as Lenalidomide, Spravato, and Sublocade. This role performs advanced administrative/operational/customer support duties that require independent initiative and judgment and may apply intermediate mathematical skills.

Location

• Location Type: Remote
• Required Residency: Must reside in AZ, FL, OH, or TX to work remotely.

Hours

• Training Schedule: Monday-Friday 8:00 am - 4:30 pm EST for 6 weeks (timeframe can vary).
• Work Schedule: Can vary between the hours of 8:00 am - 8:00 pm EST Monday-Friday.

Responsibilities

• Contact physicians for prescription clarification.
• Enter prescription orders into the system.
• Support pharmacists and patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes.
• Effectively communicate with patients and providers.
• Regularly exercise discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques.
• Work under limited guidance due to previous experience, breadth, and depth of knowledge of administrative processes and organizational knowledge.

Role Requirements

• Remote Work: Must live in the states of AZ, FL, OH, or TX and be licensed in the state you are working in.
• Licensure/Certification: Possesses active and current State Registration or Certification, as required by state law to perform this role.
• National Certification: PTCB (CphT) or ExCPT.
• Experience: Minimum 2 years of Pharmacy Technician experience, including strong data entry.
• Call Center Experience: Inbound and outbound call center experience.
• Skills: Strong attention to detail and strong communication skills.
• Travel: Occasional travel to Humana's offices for training or meetings may be required.

Compensation

• Pay Range: $43,000 - $56,200 per year.
  • Note: This is a good faith estimate of starting base pay. The actual pay may be higher or lower based on geographic location, demonstrated job-related skills, knowledge, experience, education, and certifications.

Benefits

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

About Us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through home delivery, over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions. We care for patients with chronic and complex illnesses, offering personalized clinical and educational services to improve health outcomes and drive superior medication adherence.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and the fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical,