Spécialiste des opérations de contenu at Lightspeed Commerce

Montreal, Quebec, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Retail, E-commerceIndustries

Requirements

Knowledge of content management systems (CMS), project management systems, analytics, automation, and team tools
Ability to analyze complex datasets from multiple analytics tools, prepare highly automated reports, and create/optimize dashboards
Proficiency in data-driven decision-making in a fast-evolving environment, clarifying expectations, balancing priorities, and delivering high-quality work on time for multiple projects
Expertise in transforming complex technical concepts into effective, accessible, client-centered content aligned with business goals
Familiarity with style guides, best practices, and processes for writing, editing, formatting screenshots, modifying HTML code, uploading, publishing, and localizing content
Strong communication skills for effective collaboration across teams as a technical writing team ambassador

Responsibilities

Analyze complex datasets from multiple analytics tools, prepare highly automated reports, create and optimize dashboards for accessible content performance tracking
Identify opportunities to improve content efficiency and relevance, share actionable insights with the team, create collaborative tasks
Conduct proactive research on assigned tasks, discover and extract relevant information from resources and demo environments, collaborate cross-functionally
Make data-driven decisions on open requirements, clarify expectations, balance priorities to deliver high-quality work on time for multiple projects
Demonstrate deep knowledge of CMS, project management, analytics, automation, and team tools; study new features, develop and proactively share knowledge to improve projects and processes
Transform complex technical concepts into effective, accessible, relevant, client-centered content aligned with business objectives
Apply style guide, best practices, and processes to write, edit, format screenshots, modify HTML, upload, publish, and localize high-quality content in the CMS
Regularly review content to identify optimization opportunities, errors, and outdated elements
Actively participate in peer review processes, requesting and providing constructive feedback
Engage in self-directed learning and data-based experimentation for continuous improvement
Communicate effectively (incomplete in description, but implied for team collaboration)

Skills

Data Analysis

Analytics Tools

Reporting

Dashboards

Automation

Content Management

Technical Writing

Localization

Lightspeed Commerce

Provides software solutions for retailers and restaurateurs

About Lightspeed Commerce

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Amsterdam, NetherlandsHeadquarters

2005Year Founded

$2.1MTotal Funding

SERIES_ACompany Stage

Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Paid Leave

Extended Healthcare Benefits

Mental Health Support

Lightspeed Equity Scheme

Health & Wellness Credit

Volunteer Day

Risks

Increased competition from SpotOn in the restaurant POS market.

Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.

Candis's financial management solutions could attract Lightspeed's target market.

Differentiation

Lightspeed offers a unified platform for both retail and hospitality businesses.

The company integrates online and offline sales channels for seamless operations.

Lightspeed's subscription model provides consistent revenue through software and transaction fees.

Upsides

Growing demand for unified commerce platforms aligns with Lightspeed's offerings.

Rise of contactless payments presents expansion opportunities for Lightspeed's payment solutions.

Subscription-based models are trending, benefiting Lightspeed's recurring revenue strategy.

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