Specialist Sales Executive Connected Communities at AT&T

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Real EstateIndustries

Requirements

Based in the Chicago area
Bachelor’s degree (BS/BA) desired
2+ years of related sales experience
Intermediate knowledge of sales principles, practices, products, and services
Ability to manage small to mid-size sales with direct on-going supervision
Responsible for a small to moderate quota or territory

Responsibilities

Form strong relationships with apartment owners and developers by meeting them at their locations (Client Relationship Management)
Develop and manage sales opportunities to meet sales targets (Sales Growth and Revenue Generation)
Secure new marketing agreements after evaluating opportunities with owners and developers
Coordinate with Network and product teams on product and service availability
Create and present proposals to customers
Negotiate contract terms with internal contract managers and legal (Contract Negotiation and Closing)
Utilize company policies and exercise judgment to resolve customer issues or identify opportunities
Meet with customers and engage in sales activities at customer sites
Communicate with customers via phone, teleconference, e-mail, etc., related to proposed solutions/sales
Travel to/from customer premises for sales activities
Provide subject matter expertise on technical sales issues
Advise customers on suitability of products based on technical needs
Prepare proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales
Research/develop solutions with AT&T external partners, including design/engineering
Research customer business/industry to identify new sales opportunities

Skills

Sales

Client Relationship Management

Contract Negotiation

Revenue Generation

Proposal Writing

Territory Management

Customer Engagement

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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