Specialist, Office & Operations Support at S&P Global

Manchester, England, United Kingdom

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Market IntelligenceIndustries

Requirements

4+ years’ experience in office administration and executive support
Polished and composed, able to work independently in a fast-paced, dynamic environment
Skilled at reprioritizing tasks while maintaining a positive and proactive approach
Exceptional communication skills (inferred from context)

Responsibilities

Partner with site leadership, Facilities, and IT to deliver initiatives that improve employee engagement and collaboration
Organize town halls, divisional events, and office activities, including meetings, social gatherings, and special occasions
Generate creative ideas to keep engagement initiatives fresh and motivating
Assist with social engagement budget planning and provide cost-effective options to ensure events remain within guidelines
Engage with the building management company and wider stakeholder community for property organized events/visits
Act as a primary contact for internal and external visitors; manage travel arrangements, office access, and agenda planning
Oversee client meeting room bookings and support all aspects of meetings and events (catering, logistics, materials, AV/Zoom setup, room configuration, visitor hosting)
Serve as the first point of contact for general office queries (e.g., desk bookings, printing)
Maintain strong working knowledge of conference room technology to provide basic IT support and troubleshoot common issues in collaboration with AV and IT teams
Support processes for new hires, transfers, and leavers (staff access cards, T&E, corporate credit cards, mobile phones, essential guidance)
Work closely with internal departments to align stakeholder expectations, coordinate resources, and optimize workflows for timely delivery
Build and maintain strong relationships across the EOS team and wider organization
Provide virtual support to MI staff members in the EMEA region as needed
Some local/regional travel may be required
Coordinate complex calendars and schedules for proactive time management and prioritization
Arrange complex international travel within policy, including visas and detailed itineraries
Work collaboratively with internal stakeholders to establish clear expectations and ensure timely deliverables; provide regular status updates
Process expenses promptly and ensure all system approvals are completed
Maintain accurate and relevant workflow procedures
Manage specific project tasks as required
Work closely with other EAs, providing cover and other administrative duties as required

Skills

Key technologies and capabilities for this role

Office AdministrationExecutive AssistanceEvent PlanningBudget ManagementCustomer ServiceProblem SolvingStakeholder ManagementTravel Coordination

Questions & Answers

Common questions about this position

What is the work location for this role?

The position is based at the Manchester office, where you will create a seamless experience for employees and visitors.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills are required for this role?

The role requires being self-motivated, proactive, highly organized, with exceptional problem-solving abilities and a strong commitment to delivering outstanding customer service.

What is the team culture like?

The Executive & Operations Support team works in a fast-paced, collaborative environment, delivering exceptional customer service to senior leadership, providing operational support globally, and acting as a strategic partner to enable efficiency, foster collaboration, and drive excellence.

What makes a strong candidate for this position?

A strong candidate is self-motivated, proactive, highly organized, with exceptional problem-solving skills and a commitment to outstanding customer service, ready to handle office administration, events, and executive support in a collaborative setting.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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