Community Manager
Luxury PresenceSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Video Games, GamingIndustries
Requirements
- Analytical and content-savvy mindset
- Passionate community builder who lives and breathes games, including NBA 2K
- Understands what makes players tick
- Recognizes how creators shape the player experience in and out of the game
- Values nurturing healthy and engaged communities for meaningful interactions between NBA 2K and fans
Responsibilities
- Help manage daily operations of official NBA 2K communities, including Discord (discord.gg/nba2k) and Twitch (twitch.tv/nba2k)
- Support moderation efforts and contribute to a welcoming, well-run member experience
- Use Discord bots and similar app integrations to enhance engagement
- Monitor fan-run communities to identify healthy opportunities for official participation
- Conceptualize and execute plans to improve presence on the Steam Community
- Maintain tools and collaborate with external agencies for analytics, moderation, playtests, creator discovery, and deliverable tracking
- Help execute community surveys and track fan wishlists to capture qualitative and quantitative learnings
- Support documentation for Player Council workshops and playtests to deliver actionable insights to Studio and Marketing teams
- Monitor player conversations and escalate rising issues to internal stakeholders to support reactive comms
- Assist in the execution of Community & Creators events (e.g., NBA 2K Community Day preview events and Player Council workshops), including on-site logistics and virtual programming like Q&As
- Support livestream guest and tournament contestant coordination
- Drive supplemental engagement during livestreams through chat interactions and giveaway management
- Contribute to post-event analyses and identify key successes and areas for improvement
Skills
community management
content creation
player engagement
gaming analytics
NBA 2K
creator ecosystem
2K
Develops and publishes interactive video games
About 2K
2K develops and publishes interactive entertainment, focusing primarily on video games for a wide audience that includes casual gamers, hardcore enthusiasts, and professional eSports players. The company collaborates with well-known game development studios like Supermassive Games and Firaxis Games to create popular titles such as "The Quarry" and "TopSpin 2K25." 2K's games are available through digital downloads and physical copies, and they also generate revenue from downloadable content (DLC), in-game purchases, and exclusive content partnerships. This diverse revenue model, along with their strong collaborations, sets 2K apart from competitors in the video game publishing industry. The company's goal is to deliver high-quality, engaging gaming experiences that appeal to a broad range of players.
Novato, CaliforniaHeadquarters
2005Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer Software, GamingIndustries
1,001-5,000Employees
Benefits
Health Care Benefits
Health Savings Account (HSA) Including Company Contribution
Employee Stock Purchase Plan
401k Retirement Plan
Life and Disability Benefits
Group Legal Plan
Wellbeing Program
Childcare Benefits
Flexible Spending Account (FSA)
Generous Compassionate Leave
Companywide End of Year Break
Risks
Denuvo in NBA 2K25 may cause performance issues, sparking community backlash.
Project Ethos faces challenges in a saturated free-to-play shooter market.
High expectations for FIFA 2K25 could pressure 2K to compete with EA's FIFA series.
Differentiation
2K collaborates with top-tier studios like Supermassive Games and Firaxis Games.
2K's diverse portfolio includes sports, horror, and simulation games.
2K's partnerships with major sports leagues enhance brand visibility and engagement.
Upsides
2K's acquisition of the FIFA license opens new market opportunities.
Project Ethos aligns with successful free-to-play models like Fortnite.
Mobile gaming expansion with NFL 2K Playmakers taps into a growing market.
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