South African Collections Business Partner at AIG

Johannesburg, Gauteng, South Africa

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Financial ServicesIndustries

Requirements

Direct Reports (3) and overall staff (19), Shared Service centre team (16)
Works closely with Country, Zonal Business leaders, including CFO and Regional Stakeholders, Shared Service Centers
Provides onsite management and decision making for South Africa
Act as SME for South Africa/ AIG Shared services
Governance Committees: Credit Committee (Responsible), AIG Outsourcing Committee (Participant), Capital Management (Participant), SAIA Premium Collections Forum (Participant)
Ensure adherence to all Compliance, regulatory and SOX requirements

Responsibilities

Country Lead of the full Collections function, including full oversight of SA Collections Shared Services Centre in Manila
Manage the collection of over $30 million Premium Receivables for South Africa
KPI’s – Monitoring ageing figures, both value and item count
Manage and work closely with local office and the business to ensure all credit targets meet or exceed the requirements set by Corporate and Regional directives
Co-ordinate and manage bad debt (FAS5) provisions
Monitoring Goals & Objectives for the respective teams
Work closely with SSC and ensure adherence to SLA’s
Responsible for the maintenance of the Global Live Ledger/AR subledger
Responsible for all Receivables reporting for South Africa
Provide guidance on query management and remedial action in accordance with Receivables SLAs
Support and implement ongoing Optimization initiatives
Represent Receivables on all business-related projects
Communicate with EMEA Receivables management on key objectives and business performance

Skills

Collections Management

Premium Receivables

Shared Services

KPI Monitoring

Bad Debt Provisions

SLA Management

AR Reporting

Credit Management

SOX Compliance

Query Management

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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