[Remote] Solutions Engineer (K-12) at Instructure

United States

Instructure Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
EdTech, EducationIndustries

Requirements

  • Edu experience, preferably in leadership at a school, district or state level, or in a technical sales capacity at an EdTech company
  • Strong understanding of instructional best practice and digital tools that support best practice
  • Prior LMS or AMS admin experience preferred
  • Technical understanding of education technology, web technology, mobile technology, systems integration, SaaS, student information systems, APIs, etc
  • Articulate and dynamic presentation skills with the ability to present to a wide range of stakeholders, both virtually and face-to-face in casual and high-stakes scenarios
  • Organized and analytical, able to eliminate sales obstacles
  • Willingness to travel up to 60%

Responsibilities

  • Position the Instructure Learning Platform as a product (and as a partner) to all stakeholders, from shallow to deep, from storytelling to technical deep-dives
  • Develop and deliver tailored product demonstrations that are simple but engaging
  • Effectively communicate complex education and technology concepts and practices to a variety of stakeholders (e.g., telling a compelling story to educators and administrators, leading credible in-depth technical discussions with IT experts)
  • Act as trusted strategic and technical advisor with prospective customers, thoughtfully considering customer vision and needs to design the best solution
  • Respond to functional and technical elements of RFIs/RFPs
  • Coach and mentor fellow team members on all things edu, both in the field and via planned professional development opportunities
  • Track progress on projects through consistent record-keeping and knowledge-sharing
  • Provide support to sales that leads to closing new deals, working directly with Account Executives
  • Actively drive and manage the technology evaluation stage of the sales process
  • Serve as the primary knowledge resource for all things technology and education as they relate to Canvas, Mastery Connect, LearnPlatform, and more

Skills

Key technologies and capabilities for this role

Canvas LMSMastery ConnectLearnPlatformproduct demonstrationseducation technologysales supporttechnical advisingstakeholder communicationK-12 education

Questions & Answers

Common questions about this position

Is this position remote or does it require office work?

This is a work from home/remote position, but candidates must be willing to travel up to 60%.

What are the key responsibilities of a Solutions Engineer in this role?

Responsibilities include positioning the Instructure Learning Platform to stakeholders, developing tailored product demonstrations, communicating complex concepts to educators and IT experts, acting as a strategic advisor, responding to RFIs/RFPs, and coaching team members.

What skills and experience are required for this Solutions Engineer position?

The role requires being an experienced, articulate, and energetic education technologist with strong knowledge of technology and education related to Canvas, Mastery Connect, and LearnPlatform, plus the ability to deliver engaging demos and handle technical discussions.

What is the company culture like at Instructure?

Instructure believes in the power of people to grow and succeed, creating intuitive products that simplify learning, and providing smart, creative, passionate people opportunities to create awesome things.

What makes a strong candidate for this K-12 Solutions Engineer role?

Strong candidates are experienced education technologists who can explain solutions supporting teaching best practices, drive sales processes, deliver engaging demos, communicate complex ideas to diverse stakeholders, and act as trusted advisors.

Instructure

Education technology for teaching and learning

About Instructure

Instructure focuses on enhancing the educational experience for teachers and students through its technology solutions. The main product, Canvas, is a learning management system (LMS) that enables educators to create, manage, and deliver course content effectively. This platform supports various educational institutions, including K-12 schools, universities, and corporate training programs, by providing a user-friendly interface for both instructors and learners. Unlike many competitors, Instructure operates on a subscription model, allowing institutions to access its services and tools for a fee. The goal of Instructure is to empower educators and improve student outcomes by providing effective teaching tools and resources, serving over 30 million users in more than 6,000 organizations globally.

Cottonwood Heights, UtahHeadquarters
2008Year Founded
$86.7MTotal Funding
IPOCompany Stage
EducationIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Paid Vacation
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Tuition Reimbursement
Lifestyle Spending Account
Motivosity - employee recognition program

Risks

Algorithmic bias in AI systems could harm Instructure's reputation and user trust.
KKR's acquisition may lead to strategic shifts disrupting current operations.
Intensifying competition in EdTech could challenge Instructure's market position.

Differentiation

Instructure's Canvas platform is a leading learning management system in the EdTech market.
The company supports over 30 million users across more than 6,000 organizations globally.
Instructure's acquisition of Concentric Sky enhances its digital credentialing capabilities.

Upsides

Increased demand for hybrid learning solutions boosts Instructure's market potential.
Growing interest in micro-credentials aligns with Instructure's recent strategic acquisitions.
Expansion in emerging markets offers Instructure opportunities to increase its global footprint.

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