Solutions Engineer (API) at Crunchbase

Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

5+ years of experience delivering technical solutions in a customer-facing role within B2B SaaS or data-driven environments
Skilled at designing, troubleshooting, and optimizing API workflows, including entity mapping, enrichment, error handling, and bulk processing
Strong working knowledge of Salesforce integrations, workflows, and enrichment processes, with the ability to address common technical challenges
Proficient in SQL for querying and validating large datasets, and comfortable using scripting languages like JavaScript or Python for API testing, automation, and data validation
Experienced in both pre-sales (technical discovery, demos, proof of concepts) and post-sales (onboarding, adoption, troubleshooting) support
Able to translate technical capabilities into clear business value for technical and non-technical audiences
Familiar with tools such as Postman, Zapier

Responsibilities

Lead technical product demos and proof of concepts (POCs) to showcase Crunchbase’s platform, data, and integrations, and prepare supporting technical documentation such as RFPs and security questionnaires
Serve as the internal API expert for Crunchbase, providing best practices, technical guidance, and integration support
Partner with internal teams and customers to design, troubleshoot, and optimize complex API workflows, including data mapping, enrichment, and bulk processing
Develop and maintain API and data documentation, example queries, and training materials
Collaborate with product and engineering to identify bugs, propose enhancements, and improve API output consistency
Provide timely technical support to internal teams and customers, fulfilling ad-hoc requests (e.g., data pulls, CSV exports), and contributing to projects such as legacy key migrations, Salesforce enrichment updates, and other customer success initiatives
Leverage AI tools and machine learning to automate repetitive tasks and improve workflows for both customers and internal teams
Performs other related duties as assigned

Skills

APIs

SQL

CRM

Integrations

Data

Proof of Concepts

Technical Demos

Security Questionnaires

Workflows

Crunchbase

Data platform for private market insights

About Crunchbase

Crunchbase provides a platform that offers detailed information and insights about private markets, startups, founders, and investors. Users can access a comprehensive database that tracks trends, investment activities, and news related to startups and high-growth companies. The platform operates on a subscription model, allowing clients such as venture capitalists, entrepreneurs, and market researchers to choose from different tiers of access to its data. What sets Crunchbase apart from its competitors is its extensive database and focus on providing actionable insights that help users make informed decisions in the venture capital and startup ecosystem. The goal of Crunchbase is to empower its users with the information they need to gain a competitive advantage in their respective fields.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$103.6MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Venture CapitalIndustries

201-500Employees