Solutions Architect, Healthcare Integrations (Charlotte, NC)

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Artificial Intelligence, BiotechnologyIndustries

Requirements

Candidates must possess a Bachelor's or Master's degree in Computer Science, Business, or a related field. A minimum of 5 years of experience in healthcare implementation or product management is required, along with at least 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers/digital health companies. Familiarity with healthcare data and interoperability standards such as FHIR and HL7v2 is necessary, as is experience with ancillary healthcare integrations like population health systems, CRM, and ERP. Proven ability to cultivate strong customer relationships and deliver exemplary product support, along with demonstrated proficiency in translating external stakeholder needs into internal product requirements, are also essential qualifications.

Responsibilities

The Solutions Architect will partner with customers to analyze and document their operational workflows, translating these into integration specifications and AI conversation designs. They will define, document, and drive the technical architecture required to connect solutions with client EHR systems, CRMs, population health tools, and other relevant platforms. Responsibilities include designing, customizing, and deploying modular, scalable AI agents tailored to customer needs, and leading the technical post-sale implementation process as the primary technical contact. The role also involves collaborating with engineering, product, machine learning, clinical, and sales teams to develop solutions and developing reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency.