Solutions Architect, ChatGPT Ecosystem at OpenAI

New York, New York, United States

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$280,000 – $345,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

5+ years of experience in a technical, customer-facing role such as Solutions Engineer, Solutions Architect, or Partner Engineer
Strong understanding of and experience working with LLMs, MCP, REST APIs, Python, JavaScript, and front-end design and development
Experience supporting ecosystem or partner motions, including co-development or joint go-to-market programs
Exceptional communicator who can translate complex technical concepts to business stakeholders and executives
Ability to operate with high horsepower, manage multiple projects simultaneously, and thrive in a fast-changing environment with evolving commercial structures
Collaborative, humble attitude with an eagerness to help partners and internal teams succeed

Responsibilities

Deliver an exceptional partner experience by providing technical expertise, scoping use cases, and supporting the development of Apps in ChatGPT and commerce checkout experiences with technical stakeholders and strategic partners
Partner with the Partnerships team to design and support ecosystem integrations, ensuring technical feasibility and high-impact launches
Guide partners on best practices for leveraging the OpenAI API and ChatGPT to create secure, scalable, and differentiated experiences
Serve as the first line of defense for design, security, compliance, and architecture questions, escalating complex requirements to internal experts as needed
Create and maintain documentation, implementation guides, and FAQs for common partner requirements and technical challenges
Gather partner feedback and represent the voice of the ecosystem to internal teams, helping shape product roadmaps and future partner programs

Skills

Key technologies and capabilities for this role

OpenAI APIChatGPTSolutions ArchitectureAPI IntegrationSecurityComplianceSystem ArchitectureScalabilityTechnical Advisory

Questions & Answers

Common questions about this position

What is the salary range for the Solutions Architect role?

The salary range is $280K - $345K.

Is this role remote or hybrid, and what are the location requirements?

This is a hybrid role based in our SF or NYC office, requiring 3 days in the office per week. OpenAI offers relocation assistance to new employees.

What skills and experience are required for this position?

Candidates need 5+ years in a technical, customer-facing role like Solutions Engineer or Architect, strong experience with LLMs, MCP, REST APIs, Python, JavaScript, and front-end development, plus partner ecosystem support and exceptional communication skills.

What is the team structure and culture like at OpenAI for this role?

The role is on the Solutions Architect team within Technical Success, acting as trusted advisors for strategic customers and partners, collaborating closely with Partnerships, Product, Engineering, and GTM teams to co-build innovative experiences.

What makes a strong candidate for this Solutions Architect position?

Strong candidates have 5+ years in customer-facing technical roles, hands-on experience with LLMs, APIs, Python, JavaScript, front-end development, partner ecosystem support, and excel at communicating complex ideas while managing multiple projects in a fast-paced environment.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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