Solution Architect - Viator API Implementation at TripAdvisor

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Technology, E-commerceIndustries

Requirements

5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in the travel or e-commerce industry
Strong understanding of APIs, RESTful services, and integration methodologies
Hands-on experience with programming languages (e.g., Python, JavaScript, or similar) and API tools (e.g., Postman, Swagger)
Familiarity with e-commerce platforms, travel technologies, and B2C integrations is a plus
Proven ability to analyze complex business and technical requirements to design scalable solutions
Partner-Oriented: Focused on impactful solutions
Detail-Oriented: Track metrics and identify development gaps
Process-Driven: Optimize and scale processes
Collaborative: Work effectively with diverse teams
Influential: Use data to drive decisions and influence partners to make improvements
Forward-Thinking: Anticipate needs and plan for success

Responsibilities

Collaborate with B2C platforms, OTAs, and travel e-commerce and content partners to understand their business objectives and technical requirements
Design end-to-end solutions leveraging Viator’s APIs to address partner needs, optimize performance with the objective of optimizing the commercial success of our partners
Provide expert guidance on API capabilities, commercial best practices that drives conversion
Support partners to design an implementation roadmap pre and post development help partners leverage Viator's API to build products that prioritizes achieving growth for the business
Work closely with Viator’s product, engineering, and business development teams to advocate for partner needs and feedback to drive continuous improvement of Viator’s API offerings
Serve as the technical point of contact for partners during the API integration process
Conduct API demonstrations for partner teams
Identify and address technical challenges and provide solutions to support integrations
Assist partners in optimizing the performance of Viator’s APIs for scalability and user experience
Contribute to the development and maintenance of technical documentation, use case libraries, and integration guides

Skills

Key technologies and capabilities for this role

API DesignAPI ImplementationSolution ArchitectureTravel APIsPartner EnablementTechnical ConsultationRoadmap PlanningPerformance OptimizationCommercial Best PracticesStakeholder Collaboration

Questions & Answers

Common questions about this position

What experience is required for the Solution Architect role?

Candidates need 5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in the travel or e-commerce industry, along with a strong understanding of APIs and RESTful services.

What key traits are Viator looking for in candidates?

Viator seeks candidates who are partner-oriented, detail-oriented, process-driven, collaborative, influential, and forward-thinking.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Solution Architect position?

A strong candidate has 5+ years in solution architecture or similar roles, preferably in travel or e-commerce, with strong API and RESTful services knowledge, and embodies traits like being partner-oriented, collaborative, and forward-thinking.

TripAdvisor

Largest travel platform for reviews and bookings

About TripAdvisor

Tripadvisor is the largest travel platform in the world, designed to help travelers research and plan their trips. It collects millions of reviews and opinions from travelers about various services such as hotels, restaurants, activities, airlines, and cruises. Users can access this information to make informed decisions about their travel plans. Tripadvisor operates mainly through advertising revenue, offering businesses in the travel industry the opportunity to advertise and enhance their visibility on the platform. Additionally, it earns money through affiliate commissions when users book travel services through links on its site. What sets Tripadvisor apart from its competitors is its vast database of user-generated content, which provides authentic insights and recommendations. The goal of Tripadvisor is to empower travelers with the information they need to create memorable travel experiences.

Englewood, ColoradoHeadquarters

1999Year Founded

$325MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Remote Work Options

Hybrid Work Options

Paid Vacation

Paid Sick Leave

Mental Health Support

401(k) Company Match

Risks

Potential acquisition could lead to strategic changes impacting Tripadvisor's market position.

The resignation of M. Gregory O'Hara may cause shifts in corporate governance.

Inquiry into securities law violations could result in legal challenges and financial penalties.

Differentiation

Tripadvisor is the world's largest online travel community with extensive user reviews.

The platform offers seamless links to booking tools for a comprehensive travel planning experience.

Tripadvisor's business model capitalizes on advertising revenue and affiliate commissions.

Upsides

Tripadvisor can enhance AI-driven personalization features to meet demand for tailored travel experiences.

The rise of 'workcations' presents opportunities for Tripadvisor to expand remote work-friendly content.

Tripadvisor can leverage sustainability trends by promoting eco-friendly accommodations and experiences.

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