Solar Programs, Project Manager II - Consumer Protection (Remote - US)

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Energy, Utilities, Renewable EnergyIndustries

Requirements

Candidates must possess a Bachelor's degree, at least 5 years of relevant work experience, and strong written and verbal communication skills. Exceptional attention to detail and the ability to manage multiple projects are essential, along with extensive experience using Microsoft Office (Office365 and SharePoint). A Bachelor's degree in an energy, engineering, or environmental related discipline and experience in consumer protection, legal, investigations, compliance, or customer service are desired.

Responsibilities

The Solar Programs Project Manager II will apply and convey complex program processes, policies, and expectations to stakeholders. Responsibilities include evaluating customer complaints, working with consumers to facilitate complaint resolution, and escalating issues as needed. The role involves investigating alleged program violations, making recommendations for disciplinary action, and drafting related correspondence. The project manager will also manage special projects related to consumer protection, follow SOPs for complaint resolution and disciplinary action, document statistics, and contribute to reporting. Additionally, they will develop educational materials and contribute to workshops on consumer protection topics, manage multiple projects from design to conclusion, communicate project progress to management and clients, and adjust workload according to program priorities.

Skills

Project Management

Consumer Protection

Solar Programs

Distributed Energy Resources (DERs)

Stakeholder Management

Policy Analysis

Complaint Evaluation

Renewable Energy

Energy Solutions

Provides market-based energy and environmental solutions

About Energy Solutions

Energy Solutions focuses on creating large-scale environmental impacts through cost-effective solutions for carbon, energy, and water management. The company works with energy providers, government agencies, and businesses to improve their environmental footprint by offering expertise in energy efficiency, demand management, distributed energy resources, and clean transportation. Their approach involves identifying new technologies and collaborating with partners to accelerate market adoption and establish quality standards. Energy Solutions generates revenue by providing market-driven programs that help clients achieve energy savings and comply with regulations. With over 20 years of experience, the company is known for its reliability and commitment to meeting client needs while delivering significant energy savings and environmental benefits.

Oakland, CaliforniaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

Energy, Social ImpactIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Company Equity

Remote Work Options

Paid Sick Leave

Paid Holidays

Paid Vacation

Risks

Emerging startups with advanced technologies increase competition in the clean energy sector.

Potential regulatory changes could impact program offerings and require adjustments.

Rising costs of raw materials may affect pricing strategy and profit margins.

Differentiation

Over 25 years of experience in energy and environmental management solutions.

Strong partnerships with governments to establish quality standards for new technologies.

Focus on market-driven, scalable solutions for significant environmental impact.

Upsides

Increased demand for energy management due to smart grid technology adoption.

Opportunities in clean transportation and carbon management from green hydrogen rise.

Growing corporate sustainability commitments boost demand for energy efficiency services.

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