Software Staff Engineer at Artera

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital Health, SaaSIndustries

Requirements

Domain expertise in backend architecture, distributed systems, and high-throughput IO
Ability to independently design and deliver large-scale features impacting multiple products or services
Experience systematically reasoning through system-wide implications, edge cases, and performance trade-offs
Proven track record in building distributed IO-intensive systems from scratch
Strong skills in code reviews, documentation, technical communication, mentoring, and fostering engineering culture

Responsibilities

Serve as a domain expert in backend architecture, distributed systems, and high-throughput IO
Drive company-wide architectural patterns, platform strategy, and engineering standards
Lead execution on complex, open-ended projects spanning multiple quarters, including agentic AI and MCP server infrastructure
Own cross-team architectural buy-in and guide teams through refactors and modernization efforts
Identify and eliminate sources of instability, latency, and operational risk
Model engineering maturity through thoughtful code reviews, documentation, and technical communication
Mentor engineers across teams on architecture, debugging, reliability, and AI-era best practices
Foster a blameless culture encouraging learning, experimentation, and continuous improvement
Champion transparency, clear communication, and strong cross-functional collaboration
Partner with product, design, and data/ML teams to translate technical ideas into practical solutions
Provide architectural guidance on story-level decisions within domain

Skills

Key technologies and capabilities for this role

AIAgentic AISaaSSoftware EngineeringPlatform EngineeringScalabilityPatient CommunicationVoiceTextWeb

Questions & Answers

Common questions about this position

What is the salary or compensation for this Staff Software Engineer role?

This information is not specified in the job description.

Is this Staff Software Engineer position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Staff Software Engineer role?

The role requires expertise in backend architecture, distributed systems, and high-throughput IO, along with the ability to drive architectural patterns and lead complex projects.

What is the company culture like at Artera?

Artera has an award-winning culture, consistently recognized as a top place to work with accolades like Inc. 5000 Fastest Growing Private Companies and Built In Best Companies to Work For.

What makes a strong candidate for this Staff Software Engineer position?

Strong candidates will have deep expertise in backend architecture and distributed systems, experience leading high-impact technical initiatives, and the ability to mentor teams while driving platform strategy.

Artera

SaaS digital health messaging integration platform

About Artera

Artera is a compelling workplace due to its critical role in improving healthcare communication, orchestrating over 2.2 billion messages annually across diverse channels like texting, email, and webchat. The company not only facilitates efficient healthcare staff operations and profitability for organizations but also enhances overall patient experience by supporting services in over 109 languages. This broad impact in healthcare through high-level integration with EHRs and third-party vendors positions Artera as a leader in the digital health sector.

Santa Barbara, CaliforniaHeadquarters

2015Year Founded

$148.4MTotal Funding

SERIES_CCompany Stage

AI & Machine Learning, HealthcareIndustries

201-500Employees

Risks

Emerging startups may erode Artera's market share.

Integration challenges with new EHR/EMR systems could arise.

Stricter data privacy regulations may impact Artera's operations.

Differentiation

Artera integrates seamlessly with EHRs/EMRs, enhancing patient communication efficiency.

Recognized as a two-time Best in KLAS winner for Patient Outreach.

Ranked on the Inc. 5000 list for four consecutive years.

Upsides

Increased telehealth adoption boosts demand for Artera's integrated platform.

AI-driven solutions enhance Artera's personalized patient communication capabilities.

Value-based care models align with Artera's focus on improving patient outcomes.

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