Software Staff Engineer at Artera

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital Health, SaaSIndustries

Requirements

Domain expertise in backend architecture, distributed systems, and high-throughput IO
Ability to independently design and deliver large-scale features impacting multiple products or services
Experience systematically reasoning through system-wide implications, edge cases, and performance trade-offs
Proven track record in building distributed IO-intensive systems from scratch
Strong skills in code reviews, documentation, technical communication, mentoring, and fostering engineering culture

Responsibilities

Serve as a domain expert in backend architecture, distributed systems, and high-throughput IO
Drive company-wide architectural patterns, platform strategy, and engineering standards
Lead execution on complex, open-ended projects spanning multiple quarters, including agentic AI and MCP server infrastructure
Own cross-team architectural buy-in and guide teams through refactors and modernization efforts
Identify and eliminate sources of instability, latency, and operational risk
Model engineering maturity through thoughtful code reviews, documentation, and technical communication
Mentor engineers across teams on architecture, debugging, reliability, and AI-era best practices
Foster a blameless culture encouraging learning, experimentation, and continuous improvement
Champion transparency, clear communication, and strong cross-functional collaboration
Partner with product, design, and data/ML teams to translate technical ideas into practical solutions
Provide architectural guidance on story-level decisions within domain

Skills

Agentic AI

SaaS

Software Engineering

Platform Engineering

Scalability

Patient Communication

Voice

Text

Web

Artera

SaaS digital health messaging integration platform

About Artera

Artera is a compelling workplace due to its critical role in improving healthcare communication, orchestrating over 2.2 billion messages annually across diverse channels like texting, email, and webchat. The company not only facilitates efficient healthcare staff operations and profitability for organizations but also enhances overall patient experience by supporting services in over 109 languages. This broad impact in healthcare through high-level integration with EHRs and third-party vendors positions Artera as a leader in the digital health sector.

Santa Barbara, CaliforniaHeadquarters

2015Year Founded

$148.4MTotal Funding

SERIES_CCompany Stage

AI & Machine Learning, HealthcareIndustries

201-500Employees