Software Product Manager at Chamberlain Group

Oak Brook, Illinois, United States

Chamberlain Group Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Intelligent Access, Connected Home, TechnologyIndustries

Requirements

  • Comply with health and safety guidelines and rules; ensure compliance across teams
  • Protect Chamberlain Group’s reputation by keeping information confidential
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
  • Contribute to the team effort by accomplishing related results and participating on projects as needed

Responsibilities

  • Develop, communicate and implement a vision and roadmap for one or more product categories to deliver a best-in-class software experience and achieve goals including user acquisition, engagement, retention, market share, sales and profitability
  • Lead the new product development process within the Software Product team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning, value proposition, and tracking financial performance
  • Deliver flawless user experiences across all customer, partner, and dealer facing products
  • Support achievement of full P&L objectives for the business unit, driving profitability, volume growth, market share, and execution of products and services
  • Lead cross-functional collaboration to develop and deliver connected services for a product category; drive implementation and sustaining of end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases, anticipated reach and impact, and winning value propositions
  • Ensure product portfolio visions and roadmaps support and align with business unit strategy, maintaining a clear product roadmap aligned to short- and long-term business goals; emphasize fast-paced new product development, sustaining product support, insight-driven decisions, and alignment of software strategy with hardware and solutions strategy
  • Develop and implement strategy for product category, brand, and channels; partner with BU product team, marketing, sales, and customer experience leaders to develop go-to-market strategies for targeted customer segments; lead creation of end-to-end operational plans to drive profitability, growth, and scale; work cross-functionally to achieve product line objectives
  • Serve as Product Manager leading development, owning implementation and sustaining of end user connected experiences, including uncovering real-time consumer insights, driving user experience requirements, creating business cases and winning value propositions, and leading cross-functional development teams
  • Advise and assist senior leaders in developing key go-to-market partnerships, including inorganic activities (M&A, licensing, connected service integrations) to support BU product line growth and connectivity strategy
  • Represent the company with major customers, competitors, trade associations, government agencies, professional societies, and similar groups

Skills

Product Management
Roadmap Development
Voice of Customer
New Product Development
P&L Management
Cross-Functional Collaboration
User Experience
Market Research
Business Case Development
Software Strategy

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters
1954Year Founded
VENTURE_UNKNOWNCompany Stage
Hardware, Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.
Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.
Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.
The company provides both DIY and professionally installed access solutions.
Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.
Expansion into smart city infrastructure offers new growth opportunities.
AI-powered predictive maintenance can improve reliability and customer satisfaction.

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