Software Engineering Intern

Position Overview

• Location Type: Remote-first, In-person friendly
• Job Type: Internship/Co-op
• Program Dates: September 3 to December 19, 2025 (4 months)

Ada is seeking dynamic and talented Undergraduate Software Engineering Interns/Co-ops to join their team. This experience provides a unique opportunity for 2nd or 3rd or 4th-year undergraduates to apply their skills and learn from experienced professionals in artificial intelligence. Interns will work on exciting projects, develop practical skills, and make meaningful contributions to Ada's innovative AI solutions.

About Ada

Ada is an AI customer service company dedicated to making customer service extraordinary. They aim to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver exceptional customer experiences. Ada's AI transformation platform combines strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity. With Ada, 83% of customer conversations are resolved through automation, saving human effort and allowing companies to focus on growth.

Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands, backed by over $250M in funding. Ada's values are rooted in driving progress and continuous improvement, making it an ideal place for ambitious individuals eager to grow.

Learn more at www.ada.cx.

About You (Requirements)

• Currently enrolled as a 2nd, 3rd, or 4th-year undergraduate student pursuing a degree in Computer Science, Engineering, or a related field.
• Must have previous co-op or internship experience.
• Proficiency in programming languages such as Python, Java, or C++.
• Basic understanding of data structures, algorithms, and software design principles.
• Eagerness to learn and apply new technologies, particularly in the field of artificial intelligence.
• Strong problem-solving skills and attention to detail.
• Excellent communication, collaboration, and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Previous experience with AI or machine learning concepts is a plus but not required.

Responsibilities (Outcomes)

• Deliver high-quality production-ready code with direction from the team.
• Execute on defined tasks and contribute to solving problems with defined solutions in the AI space.
• Participate in core team processes, including planning, on-call rotations, bug triage, and metrics review.
• Participate in code reviews and raise questions to learn codebases and technologies.
• Contribute to a positive team community by engaging in team activities and offsites.
• Proactively share relevant project information, including task-level trade-offs, with the manager and team.
• Actively contribute to virtual program learning sessions on topics like time management and career development.

Perks & Benefits

• Flexible work schedule
• Development opportunities
• Unlimited Vacation
• Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.