Software Engineer - Remote from Portugal at Aircall

Portugal

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer CommunicationsIndustries

Requirements

Proficiency in React and TypeScript
Experience with modern frontend tools and stack: Vite, TanStack ecosystem (Router, Query), Apollo Client, GraphQL APIs, Pusher/WebSockets, styled-components, @xstyled, Tailwind CSS, Turborepo monorepo, Vitest, React Testing Library, Zustand, XState, i18next
Ability to work in a fast-paced, team-driven environment with customer obsession, continuous learning, open collaboration, ownership, and quick decision-making
Willingness to participate in on-call rotation for critical system issues
Location: Remote from Portugal
Passionate and engaged mindset, open to sharing knowledge and learning collaboratively

Responsibilities

Work closely with product managers and designers to implement the best user experience for customers
Participate in technical discussions and design reviews to improve architecture and scalability of apps
Work within a modern monorepo structure with shared packages and internal tools to maximize code reuse and consistency
Design, develop, and deploy business-critical features using React and TypeScript
Integrate with GraphQL APIs and real-time data streams (Pusher) to build reactive user experiences
Help build tooling for a more robust and faster development process
Contribute to the design system by building new reusable components
Share knowledge with the team and be open to learning from others in a collaborative environment
Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability

Skills

Key technologies and capabilities for this role

JavaScriptFrontendReactTypeScriptPerformance OptimizationUser ExperienceDesignDevelopmentDeploymentAgile

Questions & Answers

Common questions about this position

Is this position remote, and are there location requirements?

This is a remote position available to candidates based in Portugal.

What technical skills are required for this Software Engineer role?

The role requires proficiency in React and TypeScript, experience with GraphQL APIs and real-time data streams like Pusher, and working in a modern monorepo structure.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Aircall?

Aircall emphasizes customer obsession, continuous learning, open collaboration, taking ownership, and fast decision-making in a fast-paced, team-driven environment where curiosity, trust, and impact are valued.

What makes a strong candidate for this Software Engineer position?

Strong candidates are engaged, passionate engineers who excel in designing robust frontend code with React and TypeScript, collaborate with product managers and designers, participate in technical discussions, and thrive in a fast-paced environment focused on quality, excellence, and agility.

Aircall

Cloud-based phone system for businesses

About Aircall

Aircall provides a cloud-based phone system that helps businesses manage their voice communications effectively. The platform includes features such as call monitoring, call routing, and the ability to sync data with other business tools like Customer Relationship Management (CRM) systems and helpdesks. It is designed for small to medium-sized businesses (SMBs) and enterprises that need a scalable solution for handling a high volume of calls. Aircall operates on a subscription-based model, where clients pay a recurring fee based on the number of users and features they need. This model allows for continuous updates and support. Additionally, Aircall has an app marketplace where third-party developers can create integrations, enhancing the platform's functionality and providing extra revenue opportunities. The goal of Aircall is to streamline communication for businesses and improve their operational efficiency.

New York City, New YorkHeadquarters

2014Year Founded

$219.4MTotal Funding

SERIES_DCompany Stage

Consumer Software, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Food Allowance

Snacks & Drinks

Medical Insurance

Competitive Salary

Flexible remote policy

Retirement Savings Plan

Outings & Events

Fitness Fund

Commuter Benefits

Referral Bonus

Risks

Emerging AI-driven platforms may surpass Aircall's current feature set, threatening market share.

Economic downturns could reduce SMB spending on communication tools, impacting revenue.

Privacy regulations in the EU may increase compliance costs for Aircall.

Differentiation

Aircall offers seamless integration with CRM and helpdesk tools for efficient communication.

The platform supports multilingual capabilities, enhancing global reach and customer service.

Aircall's subscription model provides steady revenue and continuous updates for users.

Upsides

Growing demand for AI-driven customer service solutions aligns with Aircall's offerings.

The rise of remote work increases the need for cloud-based communication tools like Aircall.

Projected growth in cloud telephony services presents expansion opportunities for Aircall.

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