Software Engineer - Customer Identity & Access Management (IAM)

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

Position Overview

Join Vonage and help us innovate cloud communications for businesses worldwide! At Vonage, we power the future of communications with industry-leading APIs and cloud-based platforms. One of our core components is the Customer Identity & Access Management (IAM) service, which provides secure, scalable, and standards-based identity solutions to all Vonage products and users.

We're seeking a talented Software Engineer to help evolve our IAM system, contributing to a high-availability, globally distributed service. You'll be part of an international, experienced team passionate about distributed systems, real-time communications, cloud infrastructure, and security protocols.

Responsibilities

• Contribute to the design and development of the Customer Identity & Access Management service using modern technologies and identity standards like OpenID Connect, JWT, and SAML.
• Participate in system design and hands-on software development for backend services.
• Implement and maintain REST APIs with a focus on scalability, availability, and security.
• Collaborate on global CI/CD and infrastructure deployment strategies for IAM with a target of 99.99999% availability.
• Support the implementation of new IAM features requested by our Product Team.
• Occasionally contribute to frontend (web) tasks when needed (having some web knowledge is a plus).
• Help evaluate and improve service quality through monitoring, metrics, and performance enhancements.
• Explore and integrate AI-powered tools into the software development lifecycle to boost efficiency, automation, and code quality.

Requirements

Required:

• Proficiency in any imperative language. The most used language in the team is Golang, so already knowing that is a plus.
• Good understanding of RESTful APIs and backend development.
• Familiarity with Docker and container-based architectures.
• Comfortable using Git in a trunk-based development environment.
• Knowledge of Continuous Deployment principles and tools.

Experience considered a plus:

• Exposure to frontend technologies (e.g., basic Vue, HTML/CSS).
• Experience with AWS, especially IAM-relevant services.
• Familiarity with Kubernetes and orchestration tools like ArgoCD and Helm.
• Understanding of CI/CD pipelines, especially using Jenkins.
• Knowledge of infrastructure components like nginx, envoy, Kafka, Redis, Vault, Nomad, or Consul.

Company Information

Vonage is a global cloud communications leader. Your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Application Instructions

[Not Specified]

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Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

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There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.