[Remote] Software Engineer, Full Stack - Tooling at Qualified.com

Canada, Kentucky, United States

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$160,000 – $190,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, B2B, Marketing Technology, AIIndustries

Requirements

Candidates should have at least 2 years of experience in Full Stack software development, proficiency in programming languages like Ruby on Rails, JavaScript, or Python, and a solid understanding of object-oriented programming and system architecture. Experience with SQL, relational databases (PostgreSQL preferred), and LLMs programmatically is a plus. A Bachelor's degree in Computer Science or equivalent work experience is required, along with strong problem-solving abilities, clear communication skills for explaining technical concepts to non-technical audiences, and a willingness to learn and adapt to new technologies.

Responsibilities

The Software Engineer will partner with Customer Success, Support, and Product teams to build internal tooling for diagnosing and resolving customer issues. They will create systems for identifying root causes and implementing solutions at scale, owning the end-to-end delivery of features from conception to deployment. This role involves acting as a technical resource for escalated customer issues, uncovering root causes, and building lasting solutions to scale support infrastructure while maintaining high customer satisfaction.

Skills

Software Engineering

Full Stack Development

Internal Tooling

Problem-Solving

System Design

Customer Support

Troubleshooting

Root Cause Analysis

Testing

Deployment

Agile Methodologies

Collaboration

Qualified.com

Conversational marketing and sales automation platform

About Qualified.com

Qualified.com focuses on conversational marketing and sales automation, offering a platform that allows businesses to engage with website visitors in real-time through chat, voice, and video. This technology helps companies convert visitors into customers by providing immediate assistance and personalized experiences, particularly benefiting B2B clients in various industries. The platform uses AI and machine learning to analyze visitor behavior, enabling businesses to identify and engage high-value prospects effectively. Qualified.com operates on a subscription model, ensuring steady revenue while aiming to enhance customer engagement and drive sales for its clients.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$158.6MTotal Funding

SERIES_CCompany Stage

Consumer Software, Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Increased competition from emerging AI-driven platforms could erode market share.

Economic downturns in B2B sectors may reduce budgets for sales tools.

Privacy concerns and regulatory changes could impose additional compliance costs.

Differentiation

Qualified integrates seamlessly with Salesforce, enhancing real-time sales discussions.

The platform uses AI to identify high-value prospects and engage them effectively.

Qualified offers a mobile app for flexible, on-the-go sales conversations.

Upsides

Qualified raised $95M in Series C funding, indicating strong investor confidence.

The launch of AI SDR Piper enhances pipeline generation with intelligent automation.

Growing demand for AI-driven sales solutions aligns with Qualified's offerings.

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