Software Engineer - Application Technology at Sysco

Sri Lanka

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

FoodserviceIndustries

Requirements

A Bachelor’s Degree in Information Technology or equivalent
1 – 2 years of experience in software engineering and application support (key advantage)
An excellent command of written and spoken English
Knowledge and experience of the Windows server/UNIX platforms
Sound network troubleshooting knowledge including LAN/WAN, DHCP, TCP/IP, Firewalls, and Routing
Hands-on experience in SQL; the ability to write and execute queries and understand databases
Knowledge and experience in Shell or Python scripting (advantage)
Oracle DBMS and PL SQL knowledge (added advantage)
Must be a dynamic personality with a good balance of technical abilities and communication skills who can handle pressure situations

Responsibilities

Providing reactive support through troubleshooting technical issues, unblocking users and detecting root cause(s) based on SLAs
Participating in ongoing project work and taking part in design, build, and support testing of Varicent Incentive Based Pay applications - providing recommendations for the project as needed
Identifying and resolving complex applications, network, platform and cloud-based connectivity issues
Ensuring that systems are fully operational, and any loss of service is restored within SLAs
Engaging and coordinating with end-users, other stakeholders such as engineering and third parties during the issue resolution process
Supporting upgrades and new deployments of the applications
Monitoring and proactively managing application issues

Skills

Key technologies and capabilities for this role

VaricentIncentive CompensationTroubleshootingCloud ConnectivityNetwork TroubleshootingSLA ManagementApplication SupportDeploymentMonitoringProject Design

Questions & Answers

Common questions about this position

What compensation and benefits are offered for this role?

The position offers US dollar-linked compensation, performance-based annual bonus, performance rewards and recognition.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and experience are required for the Software Engineer role?

Requirements include a Bachelor’s Degree in Information Technology or equivalent, 1-2 years of software engineering and application support experience as an advantage, knowledge of Windows server/UNIX platforms, network troubleshooting (LAN/WAN, DHCP, TCP/IP, Firewalls, Routing), hands-on SQL experience, with Shell/Python scripting and Oracle DBMS/PL SQL as advantages.

What is the company culture like at Sysco LABS?

Sysco LABS is the Global In-House Center of Sysco Corporation, delivering technology for end-to-end foodservice operations in a dynamic environment where employees need a good balance of technical abilities and communication skills to handle pressure situations.

What makes a strong candidate for this Software Engineer position?

A strong candidate has a Bachelor’s Degree in IT, 1-2 years of software engineering experience, excellent English skills, platform and network knowledge, SQL proficiency, and a dynamic personality with technical and communication skills to handle pressure.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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