SMC Activation Officer at Global Payments

Cuajimalpa de Morelos, Mexico City, Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FinTechIndustries

Requirements

High School Diploma or Equivalent
Typically Minimum 2 Years Relevant Experience
Substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks
Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations
Normally receives little instruction on daily work, general instructions on newly introduced assignments

Responsibilities

Supports sales representatives and channel partners in administrative areas such as order processing, sales quotes, sales information management, product training and financing
Tracks transactions and prepares reports regarding information such as order status, sales results, leads, sales quotas and sales representative earnings
Processes orders for materials or merchandise from sales staff or direct customer contact
Maintains customer files with sales contracts and other information
Gives price quotations, completes order sheets and checks the price and quantity of each item listed
Distributes order sheets to respective departments
Coordinates with departments regarding order status, shipping dates, prices, product availability and back orders
Serves as a single point of contact for assigned sales professionals
Assists with deposit and bookkeeping issues
Supports with ordering, upgrading, product systems / services
Facilitates installs
Responds to additional information from merchants
Signs additional locations
Signs additional products
Contacts clients regarding open batches
Meetings (Sales Person Leads)
Enrollment
Collects missing Info
Coordinates underwriting
Schedules installation as requested
Post install follow-up as requested
Supports overview/info provided
Schedules demos
Facilitates statement reviews
Reminds service touchpoints
Asks for referrals
Cancels old accounts
Outbound anniversary calls (Annual for most, Quarterly for A-List)
Facilitates rep specific marketing campaigns
Market Analysis coordination
Sets up meetings with targeted referral partners