Customer Reliability Engineer, Infrastructure
AstronomerFull Time
Mid-level (3 to 4 years)
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
WorkOS is a fully distributed team with employees across North American time zones.
Candidates need a generalist mindset comfortable across infrastructure layers like compute, networking, storage, databases, and app runtimes, plus experience writing and optimizing backend systems in TypeScript. They should also excel in observability, performance optimization, incident response, and defining SLIs/SLOs.
WorkOS has a fully distributed team across North American time zones that collaborates closely across infrastructure, product engineering, and SRE teams, embedding reliability into everything with a focus on scalable systems, observability, and incident response.
Strong candidates bring a generalist mindset, curiosity to understand systems end-to-end, deep care for uptime and observability, ability to think through architectural trade-offs, and skills in independent initiative and cross-team collaboration.
API platform for integrating enterprise features
WorkOS provides an API platform that helps software as a service (SaaS) companies easily integrate important enterprise features into their products. The platform includes tools for User Management, Single Sign-On (SSO), Directory Sync (SCIM), and Audit Logs, allowing companies to quickly become enterprise-ready. This means that instead of taking months to add these features, companies can do it in just minutes, which helps them secure larger enterprise contracts. What sets WorkOS apart from its competitors is its unified approach and developer-first design, making it user-friendly for engineers. The goal of WorkOS is to enable SaaS companies to focus on their unique product offerings while efficiently adding essential enterprise functionalities, ultimately speeding up their time-to-market and increasing the value of their products.