Site Reliability Engineer at Literati

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal TechnologyIndustries

Requirements

Proven work experience as a Site Reliability Engineer or similar role
Solid grasp of software engineering best practices and agile methodologies
Understanding of how services scale, fail, and recover
Capacity to recommend architectural changes, and enlist others to implement your designs
Strong problem-solving skills and reverse engineering discipline
Ability to simplify and explain complex issues
Can learn new technologies and concepts quickly and unafraid of ambiguity
Comfortable working in a fast-paced environment
Recognize the importance of urgency
Able to maintain a professional composure during pressure conditions
Solid understanding of ITIL and problem management processes
3-5 years with container orchestration technologies at scale
3-5 years with configuration management tools (Terraform, Puppet, Ansible)
Advanced knowledge of enterprise monitoring and alerting tools such as New Relic, Prometheus, Data Dog, or Dynatrace
3-5 years of debugging applications and performing defect management
3-5 years with cloud providers (AWS, Azure)
Comfortable navigating and troubleshooting server operating systems (Windows, Linux), databases, and web engines (IIS, Apache)
Solid experience working with databases (writing queries and performance tuning)
Experience designing, analyzing, and troubleshooting large distributed systems

Responsibilities

Subject matter expert for SaaS-hosted applications and underlying architecture
Tackle unique challenges across the organization
Address escalations and provide ongoing support for customer-facing applications
Participate in a 24x7 SRE team on-call rotation
Perform root cause analysis for major outages and incidents
Automate processes to reduce toil
Build and maintain product availability and performance dashboards
Recommend/implement solutions to continuously improve processes and productivity
Maintain security compliance and configuration standards
Organize and lead cross-functional teams to resolve critical production issues
Manage organizational disaster recovery events and processes
Build and maintain SRE runbooks/playbooks
Be a technical leader and mentor to the team
Be dependable and present for the team

Skills

Key technologies and capabilities for this role

SREConfiguration ManagementIncident ManagementChange ManagementApplication MonitoringAutomationHigh AvailabilityDisaster RecoveryRoot Cause AnalysisRunbooksOn-Call RotationSecurity Compliance

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What technical skills are required for the Site Reliability Engineer role?

Candidates need 3-5 years with container orchestration technologies at scale and 3-5 years with configuration management tools like Terraform, Puppet, and Ansible, plus advanced knowledge of enterprise monitoring tools such as New Relic, Prometheus, and Datadog. A solid understanding of ITIL and problem management processes is also required.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the SRE team structure look like at Litera?

The role involves participating in a 24x7 SRE team on-call rotation, acting as a technical leader and mentor to the team, and organizing cross-functional teams to resolve issues.

What makes a strong candidate for this SRE position?

Strong candidates have proven SRE experience, strong problem-solving skills, the ability to simplify complex issues, comfort in fast-paced environments, and the capacity to learn new technologies quickly while maintaining composure under pressure.

Literati

Curated book subscription service for all ages

About Literati

Literati offers a subscription service for curated book selections aimed at both adults and children. Each month, subscribers receive a new hardcover book chosen by influential figures, known as Luminaries, from various fields such as business, sports, and the arts. This approach provides readers with enriching and inspiring content. For children, Literati features a 'try before you buy' option, allowing parents to receive a selection of expertly reviewed books to ensure quality and age-appropriateness. The company differentiates itself by combining celebrity involvement with expert curation, appealing to those seeking intellectual and inspirational reading experiences. Literati's goal is to foster a love for reading through high-quality literature while generating revenue through subscription fees and book sales.

Austin, TexasHeadquarters

2017Year Founded

$89.5MTotal Funding

SERIES_BCompany Stage

Education, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Short-term Disability Insurance

Parental Leave

Flexible Work Hours

Unlimited Paid Time Off

Company Equity

Risks

Increased competition from companies like Book of the Month challenges Literati's market share.

Celebrity involvement risks brand reputation if associated figures face controversies.

Integration challenges from Follett Book Fairs acquisition may disrupt Literati's operations.

Differentiation

Literati offers curated book selections with celebrity involvement, enhancing its unique market position.

The 'try before you buy' model for children's books sets Literati apart from competitors.

Literati's platform includes exclusive content and discussions, enriching the reader's experience.

Upsides

Rising interest in personalized content boosts demand for Literati's curated book services.

AI-driven personalization can enhance Literati's book selection process, improving customer satisfaction.

Celebrity and influencer marketing trends align with Literati's Luminary-curated adult book offerings.

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