Site Reliability Engineer - Remote at PayNearMe

Santa Clara, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Expertise in designing, implementing, and maintaining scalable and resilient infrastructure using Terraform for infrastructure as code
Experience deploying, managing, and optimizing Kubernetes clusters and containerized applications using Docker
Proficiency in developing and maintaining monitoring and observability solutions using Datadog
Knowledge of defining, monitoring, and maintaining SLOs and SLAs
Skills in incident response, root cause analysis, and blameless postmortems
Ability to ensure reliability and stability of production environments, including capacity planning and auto-scaling
Experience in automation and scripting using Python, Bash, or Go
Proficiency in enhancing and maintaining CI/CD pipelines using GitLab CI
Understanding of security best practices and compliance with industry standards
Willingness to participate in on-call rotation
Software engineering approach to operations, including developing internal tools and services
Strong collaboration skills with development teams

Responsibilities

Design, implement, and maintain scalable and resilient infrastructure using Terraform for infrastructure as code, ensuring high availability and performance
Deploy, manage, and optimize Kubernetes clusters and containerized applications using Docker; implement best practices for container orchestration and management
Develop and maintain comprehensive monitoring and observability solutions using Datadog for system performance and application health visibility
Define, monitor, and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs) for reliable service delivery
Respond to incidents, perform root cause analysis, implement preventive solutions, and participate in post-incident reviews and blameless postmortems
Ensure reliability and stability of production environments; continuously assess and improve system reliability, identifying points of failure
Develop automation scripts and tools using Python, Bash, or Go to reduce manual intervention and improve reliability; implement and improve CI/CD pipelines
Enhance and maintain continuous integration and continuous deployment pipelines using GitLab CI for seamless deployments
Assist in capacity planning and scaling; implement auto-scaling strategies
Implement security best practices, ensure compliance with industry standards, and regularly review/update security policies
Collaborate with development teams to ensure reliability and scalability of new features/services; provide technical support and guidance on infrastructure issues
Develop and maintain internal tools and services to enhance operational efficiency and reliability
Participate in on-call rotation to address production issues

Skills

Key technologies and capabilities for this role

TerraformKubernetesDockerInfrastructure as CodeSite Reliability Engineering

Questions & Answers

Common questions about this position

Is this Site Reliability Engineer position remote?

Yes, this is a fully remote position.

What skills are required for the Site Reliability Engineer role?

Key skills include Terraform for infrastructure as code, Kubernetes and Docker for container orchestration, Datadog for monitoring, Python or Bash for automation, and experience with SLOs/SLAs, incident response, and reliability management.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at PayNearMe?

PayNearMe has a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices, focused on building innovative payment technology and shaping the future of payments.

What makes a strong candidate for this Site Reliability Engineer role?

A strong candidate brings a software engineering approach to operations, with expertise in designing scalable infrastructure, automating processes, managing Kubernetes and monitoring with Datadog, and ensuring system reliability through SLOs and incident response.

PayNearMe

Flexible payments platform for diverse transactions

About PayNearMe

PayNearMe provides a payments platform that allows customers to pay in various ways, including cards, ACH transactions, cash, and mobile payment methods like PayPal and Venmo. The platform is designed to enhance the payment experience for both customers and businesses, making it easy for clients such as consumer lenders and online gaming companies to collect payments. PayNearMe stands out by offering a secure cash payment service at over 60,000 retail locations, which simplifies the payment process for users who prefer cash. Additionally, the platform utilizes artificial intelligence to personalize customer experiences and improve bill pay. The company's goal is to create a seamless and user-friendly payment experience while generating revenue through fees charged to businesses for processing payments.

Santa Clara, CaliforniaHeadquarters

2009Year Founded

$156.1MTotal Funding

SERIES_DCompany Stage

Fintech, AI & Machine LearningIndustries

201-500Employees

Benefits

Professional Development Budget

Risks

Emerging fintech startups could erode PayNearMe's market share with similar solutions.

Regulatory scrutiny may increase compliance costs for PayNearMe.

Partnership with Trustly exposes PayNearMe to open banking data privacy risks.

Differentiation

PayNearMe offers a wide range of payment options, including cash and digital wallets.

The platform integrates AI to enhance personalized customer experiences and improve payment solutions.

Partnerships with companies like Trustly and PayPal expand PayNearMe's payment capabilities.

Upsides

The rise of BNPL services presents an opportunity to expand PayNearMe's payment options.

Increasing mobile wallet usage allows PayNearMe to enhance its mobile-first payment methods.

Open banking regulations in the US offer new integration opportunities for PayNearMe.

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