PointClickCare

Site Reliability Engineer

Mississauga, Ontario, Canada

Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Enterprise SoftwareIndustries

Requirements

Candidates should possess a Bachelor’s degree in Computer Science, Engineering, or a related field, and have at least 3 years of experience in Site Reliability Engineering or a similar role. Strong experience with cloud-based solutions, programming languages, and configuration management tools is essential, along with a solid understanding of infrastructure automation and monitoring practices.

Responsibilities

As a Site Reliability Engineer, you will apply SRE practices to our operations at scale, monitoring and reporting on service level objectives, collaborating with business and product owners to establish key performance indicators, and driving the team’s reduction in toil. You will leverage Infrastructure as Code principles to create and maintain the infrastructure of our multi-cloud environments, enhance visibility into application performance and business metrics, and effectively manage the operational workload through automation and repeatability.

Skills

Automation
Cloud
SRE
Cloud Service Providers
Systems Design
Implementation
Maintenance

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Key Metrics

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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