Director, GTM Technology & Operations
Harvey$217,000 - $293,000/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Technology, Financial ServicesIndustries
Requirements
- Senior leadership experience in defining and executing vision, strategy, and roadmaps for enterprise-wide Unified Communications (UC), Audio Visual (AV), live streaming, and event technology platforms
- Expertise across conferencing (Teams, Cisco, Zoom, Webex), streaming and video production platforms, and virtual event solutions
- Proven ability to lead cross-functional teams and manage key vendor partnerships
- Strong strategic alignment skills with organizational goals, transformation, business continuity, and workforce productivity
- Experience driving technology adoption, innovation, and operational excellence
- Capability to oversee workforce planning, budget development, tracking, and forecasting
- Proficiency in evaluating and implementing emerging technologies including cloud migration, AI, automation, and security enhancements
- Knowledge of secure deployment practices, risk management, and compliance
Responsibilities
- Develop and execute comprehensive technology strategies and roadmaps for Unified Communications, AV, streaming, and event platforms
- Lead large-scale, cross-functional initiatives, overseeing platform integrations to deliver cohesive, secure, and reliable user experiences
- Align all workplace technology initiatives with broader organizational goals and transformation objectives
- Manage high-impact vendor relationships and strategic partnerships to ensure best-in-class solutions
- Provide executive updates on progress, risks, milestones, and issues via reports and presentations
- Oversee workforce planning, budget development, tracking, and forecasting to meet scope, schedule, and cost targets
- Continuously evaluate and implement emerging UC/AV, streaming, and event technologies, including cloud migration, AI, automation, and security enhancements
- Promote the adoption of innovative solutions that enhance collaboration, productivity, and event experiences for both internal and external stakeholders
- Lead secure deployment practices, risk management, and compliance initiatives
- Oversee daily operations and support for all conferencing, AV, streaming, and event technology platforms (e.g., Teams Phone, Cisco UC, Webex, Zoom, Microsoft Teams Rooms, virtual event platforms, video production)
- Ensure business continuity, exceptional customer service, and end-user satisfaction across all channels
- Manage change
Skills
Unified Communications
Audio Visual
AV
Live Streaming
Event Technology
ServiceNow
Flexera
IT Strategy
Roadmap
Operational Excellence
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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