Showroom Sales Supervisor (part-time) at Tonal

Bellevue, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Fitness, Health TechIndustries

Requirements

2+ years sales experience in retail, fitness, service or hospitality industries. Supervisory experience is preferred
Ability to deliver great customer experiences that build loyalty and deliver measurable sales results
Strong verbal communication skills. You’re invigorated by interaction with customers, whether groups or individuals
You are approachable, a good listener, and an enthusiastic brand representative
Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies
Strong problem solving skills
Excellent written communication skills. You’re organized, and you follow through on next steps
Flexibility to work a standard retail schedule, including evenings, weekends and holidays
Proficiency with Apple Products, Google Suite, and Salesforce a plus
Applicants are a minimum of 18 years of age
Extra Credit: Fitness industry experience. Luxury or high-end product sales experience

Responsibilities

Develop a deep knowledge and understanding of Tonal’s product, technology and brand image
Lead Tonal demonstrations, calibrations and workouts with both scheduled and walk-in guests
Lead conversations to figure out each individual guests specific needs/fitness goals and educate them on how Tonal can support their unique fitness journey
Deliver on and exceed sales goals
Maximize sales through exceptional customer relationships and impactful in-store service
Maintain guest information, preferences and feedback using established Tonal sales systems (Salesforce)
Conduct phone and/or email outreach to new clients to communicate updates and follow-ups
Maintains an organized and clean sales floor area with an attention to detail
Provide direction and guidance to Sales Specialists to ensure efficient and effective floor operations, customer service, and floor coverage
Train Sales Specialists on product knowledge and Showroom procedures such as the checkout process, customer nurture cycle, and in-store experience
Perform opening and closing procedures
Create and maintain an environment of strong sales and exceptional customer service through teamwork, providing informal coaching and support when needed, and leading by example
You unpack boxes for inventory as required (boxes can weigh 5 - 30 lbs)

Skills

Salesforce

Sales Leadership

Customer Experience

Product Demonstrations

Fitness Workouts

Calibrations

Phone Outreach

Email Outreach

CRM

Tonal

Home gym system with personalized workouts

About Tonal

Tonal offers a home gym solution that combines technology and fitness. Its main product is a wall-mounted fitness system that uses artificial intelligence to create personalized workout plans. This system tracks user performance and provides real-time feedback, helping users achieve their fitness goals. Tonal's equipment can adapt to different fitness levels, offering up to 200 pounds of adjustable weight and the capability to perform over 245 exercises. Unlike many competitors, Tonal focuses on providing a complete fitness experience in one device, eliminating the need for multiple gym equipment or memberships. The company's goal is to make fitness more accessible and convenient for everyone, with a business model that includes selling the equipment and offering a subscription service for ongoing personalized workout programs.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$564.2MTotal Funding

LATE_VCCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

201-500Employees

Benefits

Competitive compensation

Top quality health care package

Commuter benefits

Parental leave

Flexible vacation days

Weekly catered team lunches

Office happy hours

Team offsites & company-wide events

New equipment on your first day

Tonal discounts

Risks

CEO change may lead to strategic shifts affecting company stability.

Increased competition from brands like Lululemon threatens market share.

High marketing costs with Spartan Race may not convert to long-term customers.

Differentiation

Tonal uses AI to provide personalized strength training workouts.

The equipment offers up to 200 pounds of adaptive weight resistance.

Tonal's wall-mounted design saves space and offers over 245 exercises.

Upsides

Partnerships with niche sports like volleyball and pickleball expand market reach.

Integration with Fitbit Charge 6 enhances user experience with real-time heart rate streaming.

Retail expansion to Best Buy increases accessibility and potential customer base.

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