Short Term Lodging Front Desk Agent at Altera

Warren, Vermont, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Hospitality, Resorts, TourismIndustries

Requirements

Experience at a hotel/front desk preferred (training available for right candidate)
Professional, friendly, responsive, helpful, and knowledgeable personality/attitude
Ability to juggle multiple demands and handle difficult guests
Availability for flexible workweek, including holidays, weekends, and overtime during busy periods
General computer knowledge and experience with cashier/customer service preferred
Previous use of SMS or other reservations systems a plus
Timely and reliable attendance
Written, spoken, and reading proficiency in English
Ability to perform repetitive data entry, stand for long periods, and occasionally lift luggage up to 20 lbs
Availability for specific shifts: Monday, Tuesday, Thursday, or Friday 8am-2pm, and one Wednesday 2pm-10pm, from December 2, 2025, through January 2, 2026

Responsibilities

Greet guests
Answer phones
Check guests in/out
Provide information about the resort and Mad River Valley
Process charges when selling resort products/services
Respond to guest needs
Balance guest accounts
Work with the resort's information systems
Perform tasks in a welcoming, professional, positive, accurate, prompt, and courteous manner, putting guest interests first
Print lift tickets for groups and guests during winter season

Skills

Key technologies and capabilities for this role

guest servicehospitalityfront desk operationsphone handlingcheck-in/check-outbillingPMScustomer service

Questions & Answers

Common questions about this position

What is the pay rate for the Short Term Lodging Front Desk Agent position?

The position pays $20 per hour.

What are the shifts and duration for this front desk agent role?

Available shifts are Monday, Tuesday, Thursday or Friday from 8am-2pm, and one shift Wednesday from 2pm-10pm, for a temporary period from December 2, 2025, through January 2, 2026. The position can be full-time or part-time depending on the candidate.

What skills and qualifications are required for the Front Desk Agent role?

Preferred qualifications include hotel/front desk experience, general computer knowledge, cashier/customer service experience, and familiarity with SMS or other reservations systems. A professional, friendly, responsive, and helpful attitude is essential, along with English proficiency, reliable attendance, and flexibility for holidays, weekends, and overtime.

What benefits do employees at Sugarbush Resort receive?

Benefits include a comprehensive wellness initiative, commitment to safety, growth opportunities, resort benefits such as skiing, golf, mountain activities, health club membership, and resort discounts on a 4000+ acre playground.

What makes a strong candidate for this front desk position?

A naturally friendly person with a helpful personality, strong guest service focus, professional attitude, and ability to handle multiple demands including difficult guests stands out. Hotel experience is preferred but training is provided for the right candidate with flexible availability.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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