Customer Service and Rebate Processing Supervisor
Research InnovationsSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
Candidates should possess deductive reasoning ability, analytical skills, and computer skills, along with advanced communication skills, and the ability to work a flexible schedule, including early mornings, overnight shifts, and weekends, with the potential for overtime. A high school diploma or equivalent is preferred, though not required.
Responsibilities
The Shift Supervisor Trainee will work effectively with store management and crews, supervising the store’s staff through assigning, directing, and following up on all activities, communicating information between management and crews, and assisting customers with questions, problems, and complaints while promoting CVS customer service culture. They will also handle customer relations issues according to company policy, maintain customer confidentiality, and ensure the completion of all opening and closing procedures when a manager is not onsite, supporting store execution and performance and building consumer loyalty.
Skills
Communication Skills
Analytical Skills
Computer Skills
Deductive Reasoning
Customer Service
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Key Metrics
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees