Customer Service and Rebate Processing Supervisor
Research Innovations- Full Time
- Junior (1 to 2 years)
Candidates must possess deductive reasoning ability, analytical skills, and computer skills, along with advanced communication skills, and the ability to work a flexible schedule including early mornings, overnight shifts, and weekends, with the potential for overtime. A high school diploma or equivalent is preferred, but not required.
The Shift Supervisor Trainee will work effectively with store management and crews, supervise store staff through assigning, directing, and following up on activities, communicate information between management and crews, assist customers with questions and problems, promote CVS customer service culture, handle customer relations issues, and ensure store operations run smoothly during shifts, including completing opening and closing procedures, and learn about key aspects of the business and CVS/pharmacy culture.
Comprehensive pharmacy and healthcare services
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.