Shift Supervisor - Delacombe at Starbucks

Delacombe, Victoria, Australia

Starbucks Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Part TimeJob Type
UnknownVisa
Food and Beverage, Retail, HospitalityIndustries

Requirements

  • Leadership experience in the retail or fast-paced restaurant environment preferred
  • A genuine passion for creating memorable and unique moments of connections with customers
  • High levels of energy and enthusiasm with a can-do attitude
  • Ability to learn quickly and direct the work of others

Responsibilities

  • Keep the store running like clockwork
  • Motivate and encourage the team throughout the shift
  • Coach the team and delegate daily tasks
  • Role model and inspire the delivery of high-quality service
  • Create meaningful connections with customers and baristas

Skills

Key technologies and capabilities for this role

LeadershipTeam MotivationCustomer ServiceTask DelegationBarista TrainingRetail OperationsFast-Paced Environment

Questions & Answers

Common questions about this position

What benefits are offered for the Shift Supervisor role?

Benefits include free coffee and frappuccinos on shift, 30% off food, drinks and merch, fast-food industry award rates at Level 2, partner of the month and customer connection bonuses for extra earnings, generous partner referral program, fully paid barista training, guaranteed contract hours, permanent contract with job security, and paid leave for holiday, sick, carers, compassionate, and parental.

Is this Shift Supervisor position remote or on-site?

The position is on-site in Delacombe.

What skills or experience are required for the Shift Supervisor role?

Leadership experience in retail or fast-paced restaurant environments is preferred, along with a genuine passion for creating customer connections, high energy and enthusiasm with a can-do attitude, and the ability to learn quickly and direct others.

What is the company culture like at Starbucks for this role?

Starbucks fosters a great team environment for building life-long friendships, supports growth together through training and leadership development, and emphasizes nurturing human connections with every cup, conversation, and community.

What are the next steps to apply for the Shift Supervisor position?

Upload your CV and fill in your details, then expect an email from Sapia.ai inviting you to continue the process. Starbucks commits to responding to every applicant.

Starbucks

Global coffeehouse chain offering premium beverages

About Starbucks

Starbucks operates a global chain of coffeehouses that offer premium coffee and handcrafted beverages. Customers can enjoy a variety of drinks and food items in a welcoming environment designed to be a 'third place' between home and work. The company serves a wide range of customers, from daily commuters to coffee lovers, mainly in urban and suburban areas. Starbucks generates revenue through both company-operated and licensed stores, focusing on customer loyalty through its Starbucks Rewards program and seasonal promotions. Additionally, Starbucks is committed to sustainability and ethical sourcing, aiming to make a positive impact on the communities it serves.

Seattle, WashingtonHeadquarters
1971Year Founded
IPOCompany Stage
Food & Agriculture, Consumer GoodsIndustries
10,001+Employees

Risks

Ransomware attack on Blue Yonder exposes vulnerabilities in Starbucks' supply chain.
High restaurant bankruptcy rates indicate a challenging market environment for Starbucks.
Integration challenges from acquiring 23.5 Degrees may disrupt Starbucks' UK market performance.

Differentiation

Starbucks creates a 'third place' experience between home and work for customers.
The Starbucks Rewards program fosters strong customer loyalty and repeat business.
Starbucks emphasizes sustainability and ethical sourcing in its operations.

Upsides

Starbucks' acquisition of 23.5 Degrees strengthens its UK market presence with 113 new sites.
Integration with Uber Direct can expand Starbucks' delivery radius and reduce delivery fees.
Early return of Pumpkin Spice Latte boosts sales and customer engagement during slow periods.

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