Shift Supervisor at Blue Bottle Coffee

Los Gatos, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food and Beverage, Hospitality, RetailIndustries

Requirements

Possess comprehensive knowledge of Cafe expenditures
Actively contribute to sales growth initiatives
Support ongoing operations and continuous improvement within the cafe through the assigned operational area of focus
Take a proactive role in ensuring the right routines, processes, and tools are in place to enable the team’s success
Operate without direct reports while leveraging leadership to orchestrate collaborative efforts and drive collective success

Responsibilities

Oversee service flow to uphold optimal levels of safety, cleanliness, quality, and efficiency
Execute essential operational support duties such as ordering, receiving, and managing inventory
Follow the Leader on Duty process and checklists by strategically deploying staff, overseeing breaks, and ensuring exceptional hospitality and adherence to Blue Bottle's standards for beverage and food preparation
Facilitate the onboarding and training of new team members, ensuring seamless integration into the team
Assume responsibility for cash handling and daily deposits
Promptly address guest concerns within the Cafe
Report incidents of illness and injury as per protocol
Provide guidance to team members on new menu offerings and operational procedures
Spearhead efforts to consistently deliver exceptional hospitality and elevate the coffee experience while upholding stringent Cafe standards and driving toward established business objectives
Foster a culture of continuous learning within the Cafe, serving as a catalyst for inspiration and motivation among team members to continuously refine their skills and enhance performance

Skills

Leadership

Customer Hospitality

Team Motivation

Cafe Operations

Performance Coaching

Business Objectives

Continuous Learning

Blue Bottle Coffee

Specialty coffee roaster and retailer

About Blue Bottle Coffee

Blue Bottle Coffee specializes in roasting and selling high-quality coffee beans and brewing equipment, primarily in the United States. The company focuses on providing freshly roasted coffee, emphasizing single-origin beans that highlight unique flavors from specific regions. Customers can purchase products directly from the website or physical locations, and they also offer a subscription service for regular deliveries of coffee. This model allows Blue Bottle Coffee to cater to individual coffee lovers and specialty coffee shops while ensuring a steady revenue stream. Their commitment to quality and sustainable sourcing practices sets them apart from competitors in the specialty coffee market.

Oakland, CaliforniaHeadquarters

2002Year Founded

$132MTotal Funding

SERIES_CCompany Stage

Food & Agriculture, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health, dental, and vision for eligible employees on day one

401(k)

Free drinks at any of our cafes and a complimentary bag of beans to take home each week

Discounts on any Blue Bottle food items and merchandise

Paid Time Off

Risks

Competitors like Diamond Brew threaten market share in instant coffee segment.

Cultural differences in Southeast Asia may impact brand acceptance.

New product introductions may alienate traditional Blue Bottle customers.

Differentiation

Blue Bottle offers single-origin beans for unique regional flavor profiles.

The company provides both direct-to-consumer sales and subscription services.

Blue Bottle emphasizes sustainable sourcing and high-quality, freshly roasted coffee.

Upsides

Expansion into Las Vegas and Singapore increases brand visibility and customer base.

Craft Instant Coffee aligns with growing instant coffee trend in Asia.

Collaboration with BTR Nation taps into functional foods trend for health-conscious consumers.

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