Shift Manager at Home Chef

Baltimore, Maryland, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Production, Meal KitsIndustries

Requirements

Ability to work 1st Shift schedule from 5:45 AM - 5:30 PM, with days off on Sunday, Monday, and Tuesday
Experience in production planning, shift management, and holding teams accountable for output, efficiency, safety, and food safety standards
Skills in making production, safety, and food safety decisions in the absence of department heads
Strong leadership and performance management abilities for supervising supervisors
Effective communication and collaboration skills across shifts, departments (e.g., FSQA, Warehouse), and with production planners
Proactive problem-solving mindset to minimize downtime, adjust plans, and address issues like quality problems, staffing shortages, and cross-functional challenges
Ability to model strong people leadership, solicit feedback, conduct performance reviews, and partner with HR on underperformers

Responsibilities

Take the weekly production plan and create an effective shift-level production plan, including unfinished activities from prior shifts due to attendance, quality, or shorts
Conduct daily handoffs with incoming Shift Manager to discuss plans and avoid gaps or miscommunications
Communicate shift production plan and set clear goals for supervisors
Adjust shift production plan in response to product quality issues, shorts, or staffing levels
Minimize downtime by monitoring production activities, spotting issues proactively, problem-solving ahead of shutdowns, and holding supervisors accountable for documenting downtime
Track progress against production plan and work with supervisors to meet targets
Assign tasks to Gatekeepers for data accuracy in production, inventory counts, and cooler/freezer organization
Attend cross-department huddles to relay goals and messages
Share production plan proactively with FSQA and Warehouse managers/supervisors for support
Problem-solve cross-functional issues with FSQA/Warehouse, following processes for shorts callouts, investigations, and rejections
Own safety, on-time-in-full shipments, and meals/hour metrics
Ensure performance reviews (own and team's) are completed on-time with appropriate documentation
Hold team members to high expectations, ensure right people in right roles, and partner with HR on underperformers
Solicit feedback from other site leaders on team performance
Conduct quarterly (minimum) performance reviews for production supervisors with prompt feedback
Model strong people leadership to maintain positive culture

Skills

Key technologies and capabilities for this role

Shift ManagementProduction PlanningFood SafetySafety StandardsSupervisor AccountabilityEfficiency OptimizationDaily SchedulingEscalation Management

Questions & Answers

Common questions about this position

What is the work schedule for the Shift Manager role?

The role follows a 1st Shift Schedule from 5:45 AM to 5:30 PM, with designated days off on Sunday, Monday, and Tuesday.

What salary or compensation does the Shift Manager position offer?

This information is not specified in the job description.

What are the key responsibilities of a Shift Manager?

The Shift Manager sets shift-level production plans, partners across shifts and departments to meet daily plans, holds supervisors accountable for output, efficiency, safety, and food safety, and makes decisions on production, safety, and food safety in the absence of a department head.

What is the company culture like at Home Chef?

Home Chef values employees who bring uniqueness and diversity to the team, seeking humble team players and pragmatic next-level thinkers to innovate on offerings.

What makes a strong candidate for the Shift Manager position?

Strong candidates should excel in production planning, cross-departmental communication, proactive problem-solving, holding teams accountable, and making decisions on safety and efficiency.

Home Chef

Meal kit delivery service with fresh ingredients

About Home Chef

Home Chef provides a meal kit delivery service that sends fresh ingredients and easy-to-follow recipes directly to customers' homes. This service is designed for busy individuals and families who want the convenience of home-cooked meals without the need for meal planning or grocery shopping. Customers subscribe to various meal plans that cater to their dietary preferences, receiving a weekly box with pre-portioned ingredients and step-by-step instructions for preparing meals. Home Chef stands out from competitors by offering a diverse menu that includes a wide range of meal options, ensuring there is something for everyone. The company's goal is to save time and reduce the stress of meal preparation while delivering high-quality ingredients and delicious recipes, making it easier for modern households to enjoy home-cooked meals.

Chicago, IllinoisHeadquarters

2013Year Founded

$55.4MTotal Funding

ACQUISITIONCompany Stage

Food & Agriculture, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Vision insurance

Dental insurance

Health insurance

401(k) match

Casual wear

Weekly credit toward lunch provided

Produce and snacks

Employee discount

Life insurance

Disability insurance

Fun workspace

FSA

Flexible hours

Flexible PTO

Risks

Increased competition from new meal kit services like Gobble and EveryPlate threatens market share.

Environmental concerns over plastic packaging may lead to customer backlash.

Supply chain disruptions could affect ingredient availability and quality, impacting customer satisfaction.

Differentiation

Home Chef offers diverse meal plans catering to various dietary preferences and needs.

Partnerships with popular franchises like PAW Patrol and Bluey attract families and young audiences.

Sustainability initiatives, including food rescue programs, align with growing consumer eco-consciousness.

Upsides

Rising demand for meal kits with unique dietary options boosts Home Chef's menu expansion.

Collaborations with media franchises enhance brand visibility and customer engagement.

Growing popularity of subscription services supports Home Chef's business model and customer retention.

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