Services Operations Analyst, Partner Services (Remote, CAN) at Crowdstrike

Alberta, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

2-4 years experience in an operations or business analysis role
Bachelor’s preferably in Finance, Accounting, Business Management or related field
Demonstrated project management experience
Ability to interact professionally, harmoniously, and productively with internal team members at all levels
Must work effectively at a distance
Strong organizational skills with the ability to handle multiple tasks at once
Excellent problem-solving skills

Responsibilities

Create purchase requisitions and manage follow up for all professional services partner requisitions
Manage subcontractor billing and reconciliation of subcontractor invoices vs. project budget
Manage requests from Sales and Service delivery teams to develop subcontractor Statements of Work and task orders
Manage submission of subcontractor timecards and partner with subcontractors to ensure timely submission of hours
Assist with onboarding new vendors for Professional Services
Collaborate with CrowdStrike Legal, Procurement, InfoSec and Services Delivery on project delivery and manage the administrative scope of projects
Drive team members to complete assigned tasks, provide project status updates on a regular basis, and escalate issues or obstacles related to project completion
May support process improvement efforts and system automation efforts within CrowdStrike’s Services business related to subcontractors

Skills

Purchase Requisitions

Subcontractor Billing

Invoice Reconciliation

Statements of Work

Task Orders

Timecards Management

Vendor Onboarding

Procurement

Project Delivery

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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