ServiceNow Security Organization (SSO) - Business Continuity Analyst Intern at ServiceNow

San Diego, California, United States

Apply Now

Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Technology, SaaS, CybersecurityIndustries

Requirements

Current enrollment in a full-time Master's program in Computer Science or a related discipline at an accredited university
Graduating December 2026, or later
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (e.g., using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
2+ years related experience or equivalent combination of education and experience
Automation knowledge (Python, bash scripting) and experience hardening Linux, Windows, or Mac systems
Background working with data logging applications (e.g., Splunk)
Knowledge of vulnerability scanning tools (Qualys, Nessus)
Defensive security mindset
Ability to explain complex issues to executives and customers
GSEC, GCIH, CEH, GCIA or CISSP certifications are a plus

Responsibilities

Support with conducting Business Impact Analysis (BIA)
Helping with BIA refresh report
Updating business continuity plans for business processes
Helping the team in facilitating business continuity and crisis management tabletop exercises
Supporting the team with cloud disaster recovery exercise and report
Support with reviewing site risk assessment process for ServiceNow's critical sites
Helping with the post exercise review
Support with coordinating with different resiliency teams (Disaster recovery, crisis management, cloud availability)
Support with building BCM program training materials
Understanding of ServiceNow’s BCM application
Support with building BCM AI use cases

Skills

Business Impact Analysis

Business Continuity Planning

Crisis Management

Tabletop Exercises

Disaster Recovery

Site Risk Assessment

BCM Program

ServiceNow BCM Application

Cloud Availability

BCM AI

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

Land your dream remote job 3x faster with AI

Try Jobo Free