Service Training Specialist at Dealer Inspire

Orlando, Florida, United States

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$70,200 – $80,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, Tire DistributionIndustries

Requirements

3-5 years minimum of training facilitation experience
Knowledge and use of participatory and interactive instructional methods and techniques preferred
Tire knowledge and automotive industry experience preferred
Excellent communication and facilitation skills, and attention to detail
Proficiency in software applications required for the role i.e. Microsoft Office
Competent with research methods, techniques, and/or sources of information
Meet requirements of Dealer Tire’s Motor Vehicle Record Policy and Company Vehicle Fleet Policy
Physical ability to stand for long periods of time to deliver training
Extensive travel (approximately 60%), including ability to travel by air and drive rental vehicles
Pass pre-employment drug screening and comply with random drug testing

Responsibilities

Provide support to newly hired Field Operations associates during on-boarding and training
Assist in delivery of specific on-site training to designated Program dealerships and dealership groups
Facilitate instructional modules, stand up training and instruction to staff, management, clients, and company personnel
Assist management and Project Specialist in design and/or preparation of training/instructional materials, teaching aids and devices
Act as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients, or customers
Complete company and department directed field research and audits
Provide research and data analysis on specific subjects
Assist in the development and delivery of Sales department initiatives, research and program launches
Effectively utilize and implement policies and procedures for successful in-dealership tire merchandising
Assess dealership needs such as ASM effectiveness, training, and inspection procedures
Interact with people in a manner which shows sensitivity, tact and professionalism
Utilize automated software applications
Evaluate information against a set of standards
Establish, organize and maintain files and reports
Other duties as assigned

Skills

Training Facilitation

Instructional Design

On-site Training

Data Analysis

Field Research

Audits

Sales Initiatives

Tire Merchandising

Onboarding Support

Automated Software

Dealer Inspire

Digital marketing solutions for car dealerships

About Dealer Inspire

Dealer Inspire offers technology solutions and digital marketing services tailored for car dealerships. Their platform includes tools like Virtual Walkaround for online vehicle exploration and Boss Mode for improved customer communication. By providing a subscription-based model and additional services like SEO and SEM, they help dealerships increase traffic and convert leads into sales. The goal is to enhance the automotive sales process and improve customer service, ultimately boosting profitability for their clients.

None, IllinoisHeadquarters

2013Year Founded

$300KTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer SoftwareIndustries

501-1,000Employees

Risks

Departure of key executives like Elizabeth Hern may impact strategic direction.

Complex EV models require innovative marketing strategies Dealer Inspire may not fully address.

Dependency on American Honda Motor partnership could be risky if market conditions change.

Differentiation

Dealer Inspire offers a unique Virtual Walkaround feature for online vehicle exploration.

Their Boss Mode chat feature enhances communication between customers and dealership teams.

The platform's analytics dashboard provides comprehensive insights into ROI, SEM, and SEO.

Upsides

Increased consumer interest in EVs presents a growing market for Dealer Inspire.

The rise of virtual reality can enhance Dealer Inspire's Virtual Walkaround feature.

Subscription-based services align with Dealer Inspire's business model, boosting customer retention.

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