Service Technician I at Stanley Black & Decker

Salt Lake City, Utah, United States

Stanley Black & Decker Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Manufacturing, Tools, ConstructionIndustries

Requirements

  • Ability to interpret mechanical diagrams, wiring schematics, and printed servicing data
  • Knowledge of electricity principles and air flow as it applies to a power source for power tools
  • Ability to diagnose mechanical and electrical faults in power tools and equipment
  • Ability to perform simple mathematical calculations
  • Goal driven mentality to meet and maintain daily/weekly/quarterly productivity goals without sacrificing quality
  • Strong attention to detail
  • Adaptability in using various technological systems and familiarity with data entry and record-keeping systems

Responsibilities

  • Handle repairs to all portable electric, pneumatic tool, construction equipment, and outdoor products
  • Troubleshoot tool failure by fully or partially disassembling units to examine components for wear/defects and replacing parts that are worn or defective
  • Assist with maintaining a clean and safe work environment
  • Properly inspect, analyze, and repair tools and equipment for safe operation
  • Perform performance and safety testing on equipment after repair
  • Complete work orders using repair parts and labor, including pricing and pertinent customer information
  • Manage inventory by ensuring accuracy with parts and accessories
  • Achieve daily productivity goals on the amount of tools repaired
  • Other duties as assigned

Skills

Key technologies and capabilities for this role

tool repairtroubleshootingmechanical diagramswiring schematicselectricity principlesair flowpower toolsinventory managementperformance testingsafety testing

Questions & Answers

Common questions about this position

What benefits are offered for this Service Technician I position?

You'll receive a competitive salary and a great benefits plan including medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement, plus discounts on Stanley Black & Decker tools and other partner programs.

Is this Service Technician I role remote or on-site?

This is an on-site employee position in a production style environment located in Salt Lake City, UT.

What skills are required for the Service Technician I role?

Key skills include ability to interpret mechanical diagrams, wiring schematics and printed servicing data; knowledge of electricity principles and air flow; ability to diagnose mechanical and electrical faults; strong attention to detail; and a goal-driven mentality to meet productivity goals.

What is the company culture like at Stanley Black & Decker?

The company values people with a sense of purpose, integrity, relentless pursuit of excellence, and a commitment to making things better, with a top-notch team of more than 50,000 diverse and high-performing professionals globally.

What makes a strong candidate for this Service Technician I position?

Strong candidates love to learn and grow, embrace innovation, have a goal-driven mentality to meet productivity goals without sacrificing quality, strong attention to detail, and adaptability with technological systems; experience is preferred but on-the-job training is provided.

Stanley Black & Decker

About Stanley Black & Decker

New Britain, ConnecticutHeadquarters
1843Year Founded
IPOCompany Stage
Industrial & Manufacturing, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
401(k) Retirement Plan
Employee Stock Purchase Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Unlimited Paid Time Off
Wellness Program
Phone/Internet Stipend

Risks

Emerging Asian tool manufacturers increase competition, impacting market share and pricing.
Stricter environmental regulations may raise production costs for power tools.
Growing tool rental services could reduce individual tool purchases, affecting sales.

Differentiation

Stanley Black & Decker integrates WhisperDrive technology, enhancing product performance and market appeal.
DEWALT's POWERSHIFT system reduces CO2e emissions by up to 60%, leading in eco-friendly tools.
CRAFTSMAN's seven 2024 Pro Tool Innovation Awards highlight its industry-leading innovation.

Upsides

Partnership with WECS Renewables expands reach into the renewable energy sector.
Increased demand for eco-friendly tools boosts DEWALT's market traction in North America.
DEWALT's tool donation initiative supports tradespeople, potentially increasing brand loyalty.

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